Re: [AusNOG] 2x TPG / PIPE outages Friday 24/11 & Saturday 25/11

2017-11-26 Thread Nathan Brookfield
This is actually accurate Sam, it does take 7-10 days depending for an RFO from them. I’m chasing one from last Tuesday as we speak. Nathan Brookfield Chief Executive Officer Simtronic Technologies Pty Ltd http://www.simtronic.com.au On 27 Nov 2017, at 11:26, Sam McLeod mailto:aus...@smcleod.

Re: [AusNOG] 2x TPG / PIPE outages Friday 24/11 & Saturday 25/11

2017-11-26 Thread Sam McLeod
Interesting and thanks all for your responses. Someone mentioned a fibre cut in a direct email to me - any idea how to get information out of TPG / PIPE quickly? We're told by our reseller (Tronic Networks) that the timeline for getting any information / reports out of TPG / PIPE is 10 days...

Re: [AusNOG] 2x TPG / PIPE outages Friday 24/11 & Saturday 25/11

2017-11-26 Thread Chris Jones
Unsure if related, but there was a major PIPE outage at Equinix SY-1 Friday Night/Saturday morning. Chris > On 27 Nov 2017, at 9:53 am, Sam McLeod wrote: > > We observed two major outages to our TPG / PIPE services in Port Melbourne, > VIC on Friday the 24th. > > Was wondering if any other T

[AusNOG] 2x TPG / PIPE outages Friday 24/11 & Saturday 25/11

2017-11-26 Thread Sam McLeod
We observed two major outages to our TPG / PIPE services in Port Melbourne, VIC on Friday the 24th. Was wondering if any other TPG / PIPE / AAPT etc... customers had been impacted? 1. TPG outage observed at 17:56 AEDT - 18:06 AEDT Friday 24/11 Symptoms: Up to 90% packet loss to and from variou