://www.cpkws.com.au
-Original Message-
From: Chris Hurley
Sent: Sunday, November 10, 2019 3:48 AM
To: Chad Kelly ; ausnog@lists.ausnog.net;
ausnog-requ...@lists.ausnog.net
Subject: Re: [AusNOG] TPP Wholesale woes
All I can say is their ³live support² chat says you have been redirected to the
wrong que
All I can say is their ³live support² chat says you have been redirected
to the wrong que we will escalate rather than putting into contact with
the correct que. Though even if you get through (phone) level 1 has no
idea and saying will get back within 24 hrs, seriously - 48 hrs later
nothing.
A
On 11/8/2019 12:00 PM, ausnog-requ...@lists.ausnog.net wrote:
> Trying to get support from TPP Wholesale and speak to a 3rd level that could
> solve my problem in minutes is now taking days to even speak to someone.
>
> This waiting for call backs, took way too long for the lower levels to even
Trying to get support from TPP Wholesale and speak to a 3rd level that could
solve my problem in minutes is now taking days to even speak to someone.
This waiting for call backs, took way too long for the lower levels to even
understand the problem.
Are there any senior TPP Wholesale people tha
