We have realized, while printing Invoices through AR->Periodic-
>Sales
Update->Invoices Axapta skips printing of invoices randomly. Though
the
invoices are skipped while printing, it gets generated and posted
correctly
to the customer account.
For eg. When we update invoices assuming the first invoice no. is
100 and
we have made 50 deliveries all for different Sales Orders we should
get 50
invoices printed in chronological order 101 to 150, but in our case
we would
have maybe 110, 111 and 137 missing in the printed lot. But when we
go to
AR->Inquiry-> Journal->Invoice we would find that the invoice was
generated
and posted with printing.
The problem is not customer specific because, if a batch of invoices
is
printed we would have a unprinted invoice and another printed
invoice for the
same customer. We have check Print management in customer overview
setup
button. We have also check if the item is on hold etc.. We have
even
checked the printer connections which also seems to be ok.
Because of this issue we have to look for unprinted invoices and
reprint
them.
Is this a known problem and is there a solution ?
We are using Axapta v3 sp2
Any comments will be much helpful!
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