Re: [Bf-committers] Proposal for handling bug reports

2014-07-03 Thread Jonas Wielicki
On 01.07.2014 20:36, Campbell Barton wrote: If the bug really happens for others probably it gets reported again anyway. Thats risky -- make sure to be clear about why the bug report was closed. It’s disappointing and demotivating if, as a user, you find a bug report for your specific problem

Re: [Bf-committers] Proposal for handling bug reports

2014-07-03 Thread brita
Any suggestion for hardware specific reports? In the game engine tracker, I am adding platform specific bugs that I can not test to 'Platform: Windows' etc, but I am unsure about what to do with reports based on features my GPU does not support or input devices that I (or any other active dev)

Re: [Bf-committers] Proposal for handling bug reports

2014-07-02 Thread Sergey Sharybin
I'm against about automation. Not only because trying to lang it to the phab code would add extra PITA maintaining the server, but also because it shouldn't really use some strict rules and use common sense instead. As for confirmed status -- i dunno. Don't really think it's so much a hassle to

Re: [Bf-committers] Proposal for handling bug reports

2014-07-02 Thread Jacob Merrill
Is it possible to run blender In debug mode, so when a crash happens I know what it was doing when it crashes? I could learn a lot that way, and you could crl+printscreen the error On Jul 1, 2014 11:30 PM, Sergey Sharybin sergey@gmail.com wrote: I'm against about automation. Not only because

Re: [Bf-committers] Proposal for handling bug reports

2014-07-02 Thread Sergey Sharybin
It could only work reliably for the official builds, for which we can have debug symbols. Otherwise users will need to use blender with debug symbols all the time and this bumps blender size by around an order of magnitude. It's also quite often not enough to know backtrace, it's also needed to

Re: [Bf-committers] Proposal for handling bug reports

2014-07-02 Thread Ronan Ducluzeau
Would it be possible to make the existing report a bug operator in /info help /automatically fill in the hash and system info? Maybe an item in file menu like Save for Bug Report could generate system info and save it in requested .blend file. System info would probably be attached more

[Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Campbell Barton
Recently we've been getting more bug reports, and its getting to a point where I don't think we can usefully manage them. Or, to do so, takes more and more time away from development. A lot of the work ends up being communication and many times they aren't even real bugs. Just the time to reply

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Sergey Sharybin
I totally support the proposal. We can start doing it right away :) On Wed, Jul 2, 2014 at 12:36 AM, Campbell Barton ideasma...@gmail.com wrote: Recently we've been getting more bug reports, and its getting to a point where I don't think we can usefully manage them. Or, to do so, takes more

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Jacob Merrill
I had a few bugs in the tracker, that were actual bugs, but took a exceedingly long time to sort out and then work around, then not fix because the work around was sufficient. One nice thing would be a place at BA where a bug could get looked at and confirmed as a bug, then submitted, the

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Bastien Montagne
I totally support the proposal. We can start doing it right away :) (yes, I’m plagiarizing some famous russian guy here, I know…) Le 01/07/2014 21:07, Sergey Sharybin a écrit : I totally support the proposal. We can start doing it right away :) On Wed, Jul 2, 2014 at 12:36 AM, Campbell

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Patrice Bertrand
It seems to me there could be an active open call for volunteers on this matter: you can help Blender with no technical background, help us confirm and substaciate bugs. I think (hope) there are many people out there, willing to do something to help, and feeling sorry they lack the skills. This

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Thomas Dinges
I support this. :) Can we automate the process a bit though? Like, if 2 other users can confirm the issue, the report becomes „Confirmed“ and part of the regular BF-Blender project again, or auto close it, if no one can confirm it in 2 weeks. Otherwise we also have to regularly check the

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Campbell Barton
@Jacob Merrill, What your suggesting sounds more like a troubleshooting resource, Probably we should have this in our manual - list common gotcha's, solutions. The issue with first reporting issues on a forum is users have to report twice and have logins to both systems, so wouldnt want to make

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Campbell Barton
Ok, lets see how this goes: https://developer.blender.org/project/view/50/ On Wed, Jul 2, 2014 at 11:37 AM, Campbell Barton ideasma...@gmail.com wrote: @Jacob Merrill, What your suggesting sounds more like a troubleshooting resource, Probably we should have this in our manual - list common

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread Fazekas László
Many users forget to add even the basic system informations in the bug reports or probably just don't know what to write there. Perhaps the first few rows of the system-info.txt should be a copy-paste part for bug reports, or let's add a new 'bug report to clipboard' function in the help menu

Re: [Bf-committers] Proposal for handling bug reports

2014-07-01 Thread gandalf3
Would it be possible to make the existing report a bug operator in /info help /automatically fill in the hash and system info? On 07/01/14 22:19, Fazekas László wrote: Many users forget to add even the basic system informations in the bug reports or probably just don't know what to write