We have installed the Solarspeed Roundcube WHAM but all the users cannot send 
email using RC.

Getting "Relaying denied. IP name lookup failed [192.168.10.254]"

Our servers are behind a firewall and that is the IP of the LAN interface.

It is only with roundcube that we see this - users using smtpauth can relay 
mail through this server quite happily.
NAT is all setup and working fine. HELO looks fine:

>>> EHLO pegasus.mainline.co.uk
250-mail4.vsn.voltage.com Hello pegasus.mainline.co.uk [87.127.234.5], pleased 
to meet you

Any ideas? I'm a bit stumped as to why it is only Roundcube (so local IMAP) 
that has this problem.

Colin

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