*Hi,*


*Job Title: Junior Genesys  Engineer*

 Location: Hartford, CT

Duration: 6+ Months



*EXPERIENCE SKILL MATRIX:*

Total years of Experience in IT: years

Total years of US Experience: years



*1. COMPLETE SKILL MATRIX (YEARS OF EXPERIENCE IN EACH SKILL):*

1.       Genesys Developer: years

2.       Application Operation, Maintenance and Development: years

3.       Genesys Voice Portal (GVP) and Framework: years

4.       Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart,
Interaction Workspace: years



*Job Description:*

1.       Genesys Framework, Genesys Voice Platform(GVP) including SIP
Server, URS, Config Server, DB Server, Routing Stat Servers, Reporting Stat
Servers, Interaction Center

2.       Application Operation, Maintenance and Development

3.       Genesys Voice Portal (GVP) and Framework

4.       Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart,
Interaction Workspace

5.       Change, Incident/Service Request/ Release Management on Genesys,
Upgrades of Genesys components





Thanks/Regards,



*Praveen Kumar*



400 W Cummings Park

Suite#2850

Woburn, MA-01801

Email: prave...@xperttech.com <nag...@xperttech.com>

Phone: 781-780-2939 Ext 3005

Fax: 978-405-5040

www.xperttech.com

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