Hi, Please have a look below of job description, and kindly let me know your interest in this opportunity.
*Title: Programmer Analyst* *Location: Dallas, TX, USA* *Duration: 6+ Months* *Feel free to contact me for further details: Name: Jeeva, E-mail: je...@gtssminds.com, Ph: (609) 890 0316 x802*** · *Java AM Analyst**:* Strong skills in Java, Exposure to Oracle and SQL is a must, Unix (AIX & Linux) with hands-on on shell scripting, Middleware, MQ series knowledge a plus .Knowledge of BPM tools like Chordiant and Lombardi a plus *Mention the skill* · Single point of contact for end user community providing 2nd Line ASM support with following split on support activities - Application Support (60%), Service Management (30%) and Supplier Management (10%) · Reports to the Application Support Lead *Description:* · Carry out Incident Management activities according to the process, procedures, and work instructions, like Incident management, problem management, service improvement, etc · Maintain system availability and supplementary services within SLA. Ongoing liaison with Shared services team to manage SLA expectations · Drive supplier performance to deliver required service performance levels including application of contract ‘levers’ to drive value · Good understanding of the Card Industry – specifically commercial cards. Knowledge of TSY and Card issuing processes is preferred · Good knowledge of ITIL framework. ITIL certification preferred -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to business_intelligence+unsubscr...@googlegroups.com. To post to this group, send email to business_intelligence@googlegroups.com. Visit this group at http://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/groups/opt_out.
