Hi,


Please send your resume to: dars...@insigmainc.com



*Location: Bloomington, IL*



*Job Description*



Role

Oracle Knowledge Management

Mandatory Technical Skills

Participate in overall  functional design & governance design for the
Oracle Knowledge system.
 Utilize business  knowledge and Oracle Knowledge product knowledge to
assist with configuration design, process design, and interface design,
as  well as  to develop strategies for change management , communication ,
and training.
Significant experience implementing  Oracle Knowledge at large enterprises
and/or large contact centers is necessary.

Desirable Technical Skills



Mandatory Functional Skills

Knowledge Management best practices and Customer Experience Knowledge
Management workflow





*Thanks & Regards*

*Darshan *

*Insigma Inc* | 1920 Association Drive Suite # 302, Reston, VA 20191

*Phone: (703) 468-3055 I Email: dars...@insigmainc.com
<dars...@insigmainc.com> I *Fax: 888.428.2340

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