Hi,

We use CAS 4.1.9 and CAS 5.3. It has been running well in PROD., We are in 
health-care industry and would like to look into commercial CAS support. 

One of my biggest unknowns and fear is gaining visibility into CAS ticket 
registry, hazelcast.  If some of PROD users cannot login, it seems that 
usually this is because the ticket validation failed. It seems difficult 
gaining visibility into troubleshooting that in PROD traffic.

I am not sure whether I would better off getting Hazelcast commercial 
support of CAS commercial support. 

I looked up the CAS documentation, the membership fee is for academic 
organizations, so we do not qualify. With the list of commercial 
organizations providing CAS support, anyone has experience with any of them?



Thx!
Yan

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