*Dear,* If you have anyone with you for the following position, please send the suitable resume along with Contact Details, Kindly share suitable resumes ASAP to gourav.jayas...@nityo.com
*Role: **Java Application/Platform Support Engineer* *Location:* *Jacksonville, FL* *Duration: long term * *Rates: $44/hr on c2c* *Key Requirements* - Experience with Java and supporting Java based applications - Experience on Oracle/SQL database and able to build medium complexity queries *Job Description* - Incident management – Handle high priority incident tickets, work with members of the team and developers to resolve incidents, ensuring that affected users & management are always kept informed - Problem management – Ownership of problem tickets that have been raised for your application set. Collaborate with technology partners to provide resolution for open problems or ensure that the appropriate parties have been tasked with doing so - Knowledge Management – Create knowledge articles from the experience gained in resolving incidents which can be used by application support teams to solve incidents quicker and better - Technical queries and compliance/audit reporting - Business and technical communication for incidents - Compilation of trade data for business requestors (Compliance, desk) *Following skills are desirable in the prospective candidate:- * - Demonstrated knowledge of Tomcat applications servers - Understanding of message / JMS queues - Experience with Websphere / WAS logs - Experience in UNIX command line with ability to parse together multiple instructions - Experience in reading/writing/executing UNIX scripts - Ability to multi task, prioritise work and adapt during sometimes pressured situations. - Be able to effectively work with business users, developers and other technology colleagues outside of your direct team, across a broad range of business functions and at all levels of the organization - Ability to relate a technical issue to business impact and vice versa. - Follow issues along a technical or business process to define a problem to solve. - Be able to organise and relate unstructured information to plan a problem solution. - Proven track-record of problem-solving in time-sensitive situations. *Thanks & Regards,* Gourav Jayasval gourav.jayas...@nityo.com <sha...@nityo.com> www.nityo.com *Disclaimer:* http://www.nityo.com/Email_Disclaimer.html -- -- To unsubscribe from this group, send email to cbe-software-engineer-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to cbe-software-engineer+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.