Hi, Please send resume only at amit.ku...@rgtalent.com
*Job Title* -* Banner Business Analyst* *Location * - South Carolina/Columbia *Duration * - 6 Months *MOI * - Telephonic Only *Required experience with BANNER* *Job Description * Job Purpose: Under general supervision of the University Technology Services (UTS) Enterprise Applications Student Program Manager, this job supports the activities of subject matter experts (SMEs) for enhancement and production support of one or more of the modules associated with the delivery of the UTS supported Ellucian Banner 8.x enterprise application and its integration with other enterprise, departmental, and external applications. This job includes the creation, analysis, and management of business requirements and their supporting processes. This job also involves working with the Program Manager and other team members to develop common standards, quality assurance procedures, and testing procedures for release management - including program & data maintenance and enhancements of the assigned modules. This job also involves post-implementation production support - including incident triage/resolution as well as defect response/resolution.Essential/Non-Essential Functions:Order of ImportanceEssential Task? Functionalityb Job Duty Frequency Percent of Time 1 Yes Production Support Provide Student incident management support (tier 2) to the UTS Service Desk. Advise, request, & run production batch processes in consultation with customers. Collaborate with the Program Manager & IT Service Management team to review/maintain operational & service level metrics from the service management system for trends, patterns, prioritization, improvements, & training needs. Daily40% 2 Yes Change Facilitation Collaborate with Student users & stakeholders (to include admissions, financial aid, registration and records and the bursar) to define, analyze, recommend & implement system improvements & functionality in accordance with established change control & release management processes that meet business requirements. Document technical requirements, system specifications, use cases, workflow diagrams, interface designs, & test plans. Provide functional & technical guidance to developers of custom application solutions, reporting/analytics solutions, fixes, patches & security. Coordinate system & user acceptance testing of updates, patches, fixes, & customizations. Understand interdependencies within application module, components, & related third party products. Advise, coordinate & assist Student SMEs with system security strategy, design, & implementation. Daily25% 3 Yes Customer Service Serve as primary contact between Student functional department business analyst peers & UTS. Provide technical guidance to training activities. Daily 15% 4 Yes Continual Process Improvement Participate with peers, Program Manager, and other UTS managers in continual process improvement of change control, software development lifecycle management, release management, & incident management. Facilitate establishment & enforcement of IT standards/processes. Daily 10% 5 Yes Administrative Tasks Facilitate access to Student resources for end users. Utilizing industry standard project management methodologies, serve as UTS Lead analyst on mid-size to large projects. Serve as contact for vendor partnerships facilitating meetings & evaluating vendor proposals. Facilitate inter/intra departmental tasks, meetings & -- -- To unsubscribe from this group, send email to cbe-software-engineer-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to cbe-software-engineer+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
