Re: [OSL | CCIE_Voice] FW: CUE and the GMD

2008-02-24 Thread Juan Lopez Hernandez -X (jlopezhe - IBM - INS at Cisco)
Hi Mark, thanks for the feedback, I appreciate it. But there's something I must be missing in this: the whole idea is that users use the CUE's AA to get into the support Q (huntgroup), right? If then there's no agent available, use the param voice-mail command under the b-acd's AA application to pr

Re: [OSL | CCIE_Voice] SQL replication check\fix Q.

2008-02-24 Thread Jonathan Charles
Jumping in late, just subscribed... do they not have DBLHelper on the Publisher? Is it there on the CCIE lab? If not, do we have to rebuild the publication manually? Jonathan On Sun, Feb 24, 2008 at 3:11 PM, Mark Snow <[EMAIL PROTECTED]> wrote: > > At the time of publishing those last WBs we di

Re: [OSL | CCIE_Voice] FW: CUE and the GMD

2008-02-24 Thread Mark Snow
Juan, Well that particular question states: Create a General Delivery Mailbox for the Support Queue but give it the extension of 3215. Ensure that any phone in the office can access this mailbox by pressing “9” after they sign into their VM box. Finally, modify the Support Queue (not the h

Re: [OSL | CCIE_Voice] SQL replication check\fix Q.

2008-02-24 Thread Mark Snow
At the time of publishing those last WBs we did not have a Subscriber - and perhaps the wording wasn't the best. Now (and for sometime now) we do have both Pub (10.x.200.21) and a Sub (10.x.200.20) live in every pod. Hope that clears some things up :) Mark Snow CCIE #14073 (Voice, Securit

Re: [OSL | CCIE_Voice] CUE FNA FB Problem

2008-02-24 Thread Devildoc
Thanks Mark for the information. That's good to know. I also found out that according to Cisco CUE best practices section in the Cisco Unified Manager SRND document, CUE version 3.0 can transcode an incoming G.729 SIP call leg. JD CC: [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED

[OSL | CCIE_Voice] FW: CUE and the GMD

2008-02-24 Thread Juan Lopez Hernandez -X (jlopezhe - IBM - INS at Cisco)
I got it working in the end! However, I doubt that the method I used is not really what the workbook suggests to use - and that it's way to complicated the way I've done it... Let me briefly explain the way I set up exercise 16.2: using the CUE AA script from lab 15, pressing 2 to get to the supp

[OSL | CCIE_Voice] paramspace callsetup

2008-02-24 Thread Majdi Harb
Hi I'm using CME 4.1 (0) I'm trying paramspace callsetup after-hours-exempt true under dial-peer voice config mode, but callsetup option is not shown in the options of paramspace Any ideas? Thanks