Re: [OSL | CCIE_Voice] BACD Timer

2013-06-17 Thread CISCO CCIE VOICE
Thanks Martin, i went through that doc but still its not clear to me the purpose of using it and how does it effect my B-ACD script On Tue, Jun 18, 2013 at 2:13 AM, Martin Sloan wrote: > I got the info below from this guide - > http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configurati

Re: [OSL | CCIE_Voice] BACD Timer

2013-06-17 Thread Martin Sloan
I got the info below from this guide - http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html#wp1026305 It has good examples you can copy/past/edit. I believe 'Call-Queue and AA Tcl Scripts in Flash Memory: Example' is the best one to use. http://www.cisco.com/e

Re: [OSL | CCIE_Voice] cti route point isnot registering

2013-06-17 Thread Gurpreet Singh Kukreja
Amit, If this Route Point is meant for UCCX which you created from UCCX and still does not show as registered on CM, ensure that the Route Point shows under Controlled Devices section of the JTAPI application user on the CM created for UCCX. Gurpreet On Mon, Jun 17, 2013 at 11:17 AM, Amit Shar

[OSL | CCIE_Voice] BACD Timer

2013-06-17 Thread CISCO CCIE VOICE
hi experts, I am trying to understand timer for "*param* *max-time-call-retry" can anyone share there knowledge about how does it effect the bacd script and the purpose of this field* * * *Thnks* * * ___ For more information regarding industry leading C

Re: [OSL | CCIE_Voice] cti route point isnot registering

2013-06-17 Thread Martin Sloan
Amit, Not all route points register. What is it for? Marty On Mon, Jun 17, 2013 at 11:17 AM, Amit Sharma wrote: > dear guys > i create the cti route point,..but not registering... > how can register it? > > -- > Thanks & Regard's > Amit Sharma > > > __

[OSL | CCIE_Voice] Bug in Cisco Unity with Unity Xfer becareful

2013-06-17 Thread Hesham Abdelkereem
Guys, I have tried to configure Unity Xfer at one of my customers by making CTI Route point * on the internal-pt and I made the alerting name voicemail and then I forward all to voicemail. Then making the Voicemail profile with mask. Very tricky. If you made the alerting name of *

[OSL | CCIE_Voice] uccx integration with cucm

2013-06-17 Thread Amit Sharma
dear guys, what required configuration for integrate cucm with uccx..? -- Thanks & Regard's Amit Sharma ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job?

[OSL | CCIE_Voice] cti route point isnot registering

2013-06-17 Thread Amit Sharma
dear guys i create the cti route point,..but not registering... how can register it? -- Thanks & Regard's Amit Sharma ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looki

Re: [OSL | CCIE_Voice] SIP Timers fine tuning

2013-06-17 Thread Hesham Abdelkereem
Hi Robert, Thank you for your reply. In the CUBE Level there is an early offer forced but in the CUCM Level in the Trunk config , I didn't check MTP Required? Will that fix the issue if I checked MTP required and I will use the soft MTP resource then? Thanks, Hesham On 16 June 2013 20:52, Rober