Re: [OSL | CCIE_Voice] Reg RTMT

be appreciated ! thanks Siva On 7 December 2011 18:00, Sivakumar Shanmugam ssshivakku...@gmail.comwrote: Hello Team, Use RTMT that is located on PC to monitor R1’s PRI STATUS. Specifically Alert Administrator ad...@ccievoice.com when the Layer 2 ISDN status is not MULTIPLE_FRAMES_ESTABLISHED make

Re: [OSL | CCIE_Voice] UCCX scripting

I have tested the script today and it works awesome.Thanks Chris and Thanks Alan. many thanks Siva On 18 November 2011 20:36, Sivakumar Shanmugam ssshivakku...@gmail.comwrote: Thanks guys for your suggestion. Let me test it and get back to you. many thanks Siva On 18 November 2011 20:01

[OSL | CCIE_Voice] UCCX scripting

Hello All, Need your suggestion on this scripting. Question is When no agent is available the caller should send to a queue.While in the queue,music should be played and the Hold-prompt heard every 15 secs.If the caller has been in the Queue longer than 60 seconds then the caller should hear an

Re: [OSL | CCIE_Voice] UCCX scripting

UnHold Caller increament timesthroughqueue GoTo QueueLoop HTH Chris On Fri, Nov 18, 2011 at 7:27 AM, Sivakumar Shanmugam ssshivakku...@gmail.com wrote: Hello All, Need your suggestion on this scripting. Question is When no agent is available