I haven't been following this whole thread, but I needed access today and chatted with the IPExpert folks via there web chat today and they gave the info I needed to get access to it via the old website. It was fairly easy and I have full access to all of my old content.
-----Original Message----- From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Amp Sent: Tuesday, December 08, 2009 8:43 AM To: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPexpert Web site - still issues? CCIETALK, Great points and I am sure that IPExpert appreciates your patience however what about the group of people that are unable to access their workbooks and have lab dates coming up soon and would really like to access their workbooks to continue with their prep? The original word from IPX was that things "should" be done by Saturday evening or Sunday now it's possibly today Tuesday. I understand your point, however try to understand those that are seriously impacted by this migration. Just my two pennies. Quoting "CCIETalk.com" <cciet...@gmail.com>: > Everyone needs to realize that this is not just a simple website upgrade. > You have tons of backend features that are tied into this and it can be > hectic for such a migration to go 100% smooth without issues. IPX has been > VERY upfront about the issues and they even suggested that you guys > open/download the workbooks you want access to before the cutover started. > > I have had ZERO impact during all this because I opened all the related > workbooks (Voice) on my computer after I read the email/blog/twitter post. I > think the authentication happens every so often so even after I closed my > workbook, I was able to open it back up without any issues. > > And yes I am still not able to login to my IPX Members Area but who cares? > Let them work this out without complicating things so we can all have a > better experience :) > > Its amazing how many emails we have seen regarding "Site not working". I > think we are all adults and should be able to glance our inbox before > sending out another spam. > > Good luck Wayne and Co - Its hard to please folks these days :-D > > On Tue, Dec 8, 2009 at 8:05 AM, Wayne Lawson <groupst...@ipexpert.com>wrote: > >> Omotayo - (and others), >> >> Due to the structure and what's happening on the backend - there was >> no way to run 2 different systems concurrently. Everything will be available >> and back to normal (actually better than normal) today. We will also be >> adding additional labs / sections as almost every workbook is now completed >> with the exception of our Vol 2 Voice WB. Also (Omotayo) - I apologize for >> our support team not getting back to you. They have been very responsive - >> I'm sure your email slipped through the cracks (which is still >> unacceptable). >> >> Gang - I apologize for the major inconvenience, but appreciate the >> support and patience - we're really working on adding some great features >> and I feel that it will be worth the few days of downtime once this is up >> and functioning as designed. >> >> Regards, >> >> Wayne A. Lawson II - CCIE #5244 >> Founder & President - IPexpert >> Mailto: <wlaw...@ipexpert.com>wlaw...@ipexpert.com >> Telephone: +1.810.326.1444, ext. 101 >> Live Assistance, Please visit: <http://www.ipexpert.com/chat> >> www.ipexpert.com/chat >> eFax: +1.810.454.0130 >> >> ::Message sent from iPhone:: >> >> IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S, >> Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service >> Provider) Certification Training with locations throughout the United >> States, Europe and Australia. Be sure to check out our online communities at >> www.ipexpert.com/communities and our public website at www.ipexpert.com. >> >> On Dec 8, 2009, at 6:49 AM, Omotayo <adefilabi...@gmail.com> wrote: >> >> it didnt work >> >> I feel they should not have launched the Site until its fully functional >> >> i cant access my documents with userid and email id >> >> i have mailed the support but no one is responding >> >> >> >> On Mon, Dec 7, 2009 at 8:15 PM, Steve Sarrick < <ssarr...@drsllc.net> >> ssarr...@drsllc.net> wrote: >> >>> Here is the response I received and it worked fine for me >>> >>> >>> >>> IPexpert is currently in the process of transferring all client product >>> files/information over to our new website. We are working hard to ensure >>> that this process goes as quickly and smoothly as possible. Unfortunately, >>> for the time being, this means that some of our clients may not have access >>> to the files in their account and have issues logging into the new site >>> until all transfers have been completed. We sincerely apologize for the >>> inconvenience this may have caused you. >>> >>> >>> >>> However, there is a way to get access to the old IPexpert member?s site >>> but you will have to jump through a couple of hoops. >>> >>> >>> >>> First you will need to disable on the browser you are using, the option to >>> check server certificate revocation. >>> >>> >>> >>> In Internet Explorer go to Tools -> Internet Options -> Advanced (Tab) -> >>> Under ?Settings? Scroll down to Security -> Uncheck ?Check for server >>> certificate revocation*" Then navigate back to the following link >>> and bypass >>> the security warning. >>> >>> >>> >>> In Fire Fox go to Tools -> Options -> Advanced -> Encryption (Tab) -> >>> Validation (Button) -> Uncheck ?Use the Online Certificate Status >>> Protocol?? >>> Then navigate back to the following link and add an exception for our >>> website and bypass the security warning. >>> >>> >>> >>> In Google Chrome go to Customize and Control Google Chrome (Wrench Icon) >>> -> Options -> Under the Hood(Tab) -> Scroll down page to Security >>> -> Uncheck >>> ?Check for server certificate revocation" Then navigate back to the >>> following link and bypass the security warning. >>> >>> >>> >>> URL: <http://ipxweb001.ipexpert.com/>ipxweb001.ipexpert.com >>> >>> >>> >>> You will then be at a basic login page where you will be able to login to >>> the old IPX members? page and download your ebooks using your old IPX login >>> credentials. >>> >>> >>> >>> >>> >>> *From:* <ccie_voice-boun...@onlinestudylist.com> >>> ccie_voice-boun...@onlinestudylist.com >>> [mailto:<ccie_voice-boun...@onlinestudylist.com> >>> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Steve Denney >>> (stdenney) >>> *Sent:* Monday, December 07, 2009 2:04 PM >>> *To:* <ccie_voice@onlinestudylist.com>ccie_voice@onlinestudylist.com >>> *Subject:* [OSL | CCIE_Voice] IPexpert Web site - still issues? >>> >>> >>> >>> Sorry to clog up the study list, but like (apparently) many others today, >>> I?m having ongoing issues with the new IPexpert Web site. >>> >>> >>> >>> Response / refresh time is horrible, with pages refreshing unacceptably >>> slow, or not correctly at all (missing images, etc.). >>> >>> Also, have not been able to log in to the Members area, using either my >>> old user ID or my email address. >>> >>> >>> >>> Thinking that you might want to consider a backout / contingency plan at >>> this point, folks...until the new site has been properly tested... >>> >>> >>> >>> Regards, >>> >>> >>> >>> Steve Denney, CISSP >>> >>> Systems Engineer - Technology Solutions Network >>> >>> Voice and Unified Communications Products >>> >>> Cisco Systems, Inc. >>> >>> 125 High Street, 21st Floor >>> >>> Boston, MA 02110 >>> >>> <stden...@cisco.com>stden...@cisco.com >>> >>> >>> >>> _______________________________________________ >>> For more information regarding industry leading CCIE Lab training, please >>> visit <http://www.ipexpert.com/>www.ipexpert.com >>> >>> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit <http://www.ipexpert.com>www.ipexpert.com >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> > > > -- > www.ccietalk.com > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
