[OSL | CCIE_Voice] [Resolved] UCCX - Do CTI Ports in Partition work ?

2012-06-11 Thread Pavan K
Thanks Gurpreet, Dan Krishna. This is now fixed. As Dan mentioned the CSS of caller matters. == When a CTI Route point, redirects the call to the CTI port, the CSS of the device that calls the Route point is used to search for the CTI Port. == From: Pavan K pav.c...@gmail.com Date: Mon, Jun

Re: [OSL | CCIE_Voice] [Resolved] UCCX - Do CTI Ports in Partition work ?

2012-06-11 Thread Gurpreet Singh Kukreja
Hi Pavan, I would like to add a few things here. The only place the CSS of the caller matters is when they're calling the CTI Route Point and not the ports. Let me give an example. Consider the below call flow: Caller's Cell Phone Dials the 10 digit # for the Co. PRI MGCP G/W 4 digits enter