Rerecord the prompt (use Unity) and change the param aa-hunt[menu option] to
whatever you want it to be
Jonathan
On Sat, Sep 6, 2008 at 5:14 PM, Kumar, Narinder <
[EMAIL PROTECTED]> wrote:
> Can I change the IVR of BACD?
>
> For Sales Press 1
> For Customer service press 2
> Dial By Extn pr
Can I change the IVR of BACD?
For Sales Press 1
For Customer service press 2
Dial By Extn press 3
Speak to Operator press 0
I want "2" for support hunt group and "4" dial by extn. I don't want
BACD to announce press 1 for sales and press 0 for operator.
Below is by BACD config.
application
