: [OSL | CCIE_Voice] Big UCCX worry
hi Guys,
Thanks for your responses.
I was able to use the queuing script as was suggested below and just removed
the prompts. It seems to be working . However I have a few questions...
1) I am using Resource group based routing and have set the Resource
gt; --
> From: wys...@gmail.com
> Date: Wed, 5 Dec 2012 08:50:05 -0600
> To: tanner.ez...@gmail.com
> CC: ccie_voice@onlinestudylist.com; networksanitytoinsan...@gmail.com
> Subject: Re: [OSL | CCIE_Voice] Big UCCX worry
>
>
> Also script is b
Also script is basically the simple queuing script just remove the prompt
steps.
Sent from my iPhone
On Dec 5, 2012, at 8:22 AM, Tanner Ezell wrote:
> Setup after call work timer (configured on the CSQ configuration page) to
> give your user time after the call has ended. This will apply to
Setup after call work timer (configured on the CSQ configuration page) to
give your user time after the call has ended. This will apply to everyone
who is taking calls from that queue.
On Wed, Dec 5, 2012 at 2:21 AM, sanity insanity <
networksanitytoinsan...@gmail.com> wrote:
> HI Guys,
>
> I am
HI Guys,
I am trying to write a UCCX script for the following...
Trigger 24044000 called from PSTN or from internally to 4000, it should be
directed to SC Phone 1 4101 or 4102 SC Phone 2 depending on longest idle
time.
Configure ip phone service for one button login for these agents
Write another
