Hi All,
I just got my fail result, and what it shocked me is the Call Routing mark for
40% while I am sure I done what was asked for and I tested as well.
I also got 100% in 4 different section but what it killed me is Call Routing
which I was quite confident about that section :(
Chris
__
allowed anyway?
Do we lose points for changing defaults or Do we lose points for not changing
defaults?
To be or not to be? This question was raised long time before cisco.
--- On Wed, 8/6/11, Chris Green wrote:
From: Chris Green
Subject: [OSL | CCIE_Voice] I just got my Fail result
To
I know what you mean. I thought I nailed QOS 100% and got a zero.
On Wed, Jun 8, 2011 at 3:04 AM, Chris Green wrote:
> Hi All,
>
> I just got my fail result, and what it shocked me is the Call Routing mark
> for 40% while I am sure I done what was asked for and I tested as well.
>
> I also got
I also got my report. That's very confusing to me as well.
For example, I'm pretty sure I made a mistake on QoS. But I got 100%.
Then I'm pretty sure I've don't everything right in UCCX but got 38%.
On Wed, Jun 8, 2011 at 4:02 AM, adam compton wrote:
> I know what you mean. I thought I nail
I meant - "I've done everything right in UCCX".
On Wed, Jun 8, 2011 at 7:37 AM, Michael Luo wrote:
> I also got my report. That's very confusing to me as well.
>
> For example, I'm pretty sure I made a mistake on QoS. But I got 100%.
>
> Then I'm pretty sure I've don't everything right in UCCX
Maybe you missed out some requirement?
Such as they want you to use system recording but you recorded your own?
They want you to set agent to not ready after the call ended? Set the agent
to work state after the call ended?
Queue the call to special CSQ, etc etc.
UCCX is a nightmare.!
On Wed,
Customized prompt was required. Thus I recorded my prompt.
Set agent to not ready as required.
For CSQ, there's no specific requirement. Thus I created my own CSQ.
I'm pretty familiar with UCCX. I can do whatever they ask me to do. I just
need to understand their grading philosophy so I don'
Your score reports are protected by the NDA agreement. Obviously so are the
test questions. Stop breaking NDA.
- Reply message -
From: "Michael Luo"
Date: Wed, Jun 8, 2011 12:11 pm
Subject: [OSL | CCIE_Voice] I just got my Fail result
To: "Ki Wi"
Cc: , "C
