Here's the best place to start. There's a good section on interpreting traces. The book is a bit dated but keep in mind the SDI and SDL trace formats have not changed too much. Warren
http://my.safaribooksonline.com/1587050757 Warren Heaviside wheav...@cisco.com ENGINEER.CUSTOMER SUPPORT High Touch Technical Support Phone: +1 408 853 7995 Office Hour 9 am - 5 pm Pacific Monday - Friday For corporate legal information go to: http://www.cisco.com/web/about/doing_business/legal/cri/index.html -----Original Message----- From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of ccie_voice-requ...@onlinestudylist.com Sent: Saturday, August 07, 2010 10:55 AM To: ccie_voice@onlinestudylist.com Subject: CCIE_Voice Digest, Vol 54, Issue 28 Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than "Re: Contents of CCIE_Voice digest..." Today's Topics: 1. Re: CCIE_Voice Digest, Vol 54, Issue 23 (Afzal Bhutta) ---------------------------------------------------------------------- Message: 1 Date: Sat, 7 Aug 2010 13:55:14 -0400 From: Afzal Bhutta <azhar.bhu...@gmail.com> To: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 54, Issue 23 Message-ID: <aanlktincycthurwrnzhqz-c4t0gh8c0mnzcp-rori...@mail.gmail.com> Content-Type: text/plain; charset="iso-8859-1" RTMT, This is good suggestion to use, ssh to sub/pub and issue: admin:file tail activelog /cm/trace/ccm/sdi recent My question is how we can read this file it is too long what section we have to focus on. Any suggestion please,Thanks On Sat, Aug 7, 2010 at 12:00 PM, <ccie_voice-requ...@onlinestudylist.com>wrote: > Send CCIE_Voice mailing list submissions to > ccie_voice@onlinestudylist.com > > To subscribe or unsubscribe via the World Wide Web, visit > http://onlinestudylist.com/mailman/listinfo/ccie_voice > or, via email, send a message with subject or body 'help' to > ccie_voice-requ...@onlinestudylist.com > > You can reach the person managing the list at > ccie_voice-ow...@onlinestudylist.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of CCIE_Voice digest..." > > > Today's Topics: > > 1. Re: Unity message issue (Erwan Erwan) > 2. Re: RTMT for Dummies (Warren Heaviside (wheavisi)) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 7 Aug 2010 08:44:43 -0700 (PDT) > From: Erwan Erwan <e_er...@yahoo.com> > To: Miron Kobelski <findko...@gmail.com> > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] Unity message issue > Message-ID: <437419.49818...@web120519.mail.ne1.yahoo.com> > Content-Type: text/plain; charset="iso-8859-1" > > what quota setting, u mean? related to xxxx mask setting? > > --- On Sat, 8/7/10, Miron Kobelski <findko...@gmail.com> wrote: > > > From: Miron Kobelski <findko...@gmail.com> > Subject: Re: [OSL | CCIE_Voice] Unity message issue > To: "Erwan Erwan" <e_er...@yahoo.com> > Cc: ccie_voice@onlinestudylist.com > Date: Saturday, August 7, 2010, 2:49 PM > > > > hi, > i've seen this too and wasnt able to solve it. the message gets recorded, > you can listen to it, you get confirmation it was sent, but it never gets tp > the destination mailbox. > note, that this is visible when caller is unknown to cuc. if you add > calling number as an alternate extension or as another user, it works. > i found one setting for checking quota for external caller, but have not > tried it yet. > any other ideas? > regards > -- > Sent from my mobile device. > > On Aug 7, 2010 6:13 AM, "Erwan Erwan" <e_er...@yahoo.com> wrote: > > > > > > > hi all, > ? > I configure Unity as usual,however this time?. > ? > When I called from BR-2 or PSTN and leave message to HQ and BR-1,?? it said > message left, but when I check the Voicemail is not there. > ? > but when?the call between HQ and BR-1 (message left is ok) > ? > What could I have missed in the config ? > ? > ? > I check in Port Monitor, call hit the port in Unity when I left message > with PSTN and BR-2. > ? > tks > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > > > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > </archives/ccie_voice/attachments/20100807/09774401/attachment-0001.html > > > ------------------------------ > > Message: 2 > Date: Sat, 7 Aug 2010 08:49:19 -0700 > From: "Warren Heaviside (wheavisi)" <wheav...@cisco.com> > To: <ccie_voice@onlinestudylist.com> > Subject: Re: [OSL | CCIE_Voice] RTMT for Dummies > Message-ID: > < > 8ff1c5c3a84dea4a8a1b3c77d11214b50b1c7...@xmb-sjc-22b.amer.cisco.com> > Content-Type: text/plain; charset="us-ascii" > > Here's a place to start with RTMT. > > http://cco/en/US/docs/voice_ip_comm/cucm/service/7_1_2/rtmt/RTMT.html > > Warren Heaviside wheav...@cisco.com > ENGINEER.CUSTOMER SUPPORT > High Touch Technical Support > Phone: +1 408 853 7995 > Office Hour 9 am - 5 pm Pacific Monday - Friday > > For corporate legal information go to: > http://www.cisco.com/web/about/doing_business/legal/cri/index.html > > -----Original Message----- > From: ccie_voice-boun...@onlinestudylist.com > [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of > ccie_voice-requ...@onlinestudylist.com > Sent: Friday, August 06, 2010 9:13 PM > To: ccie_voice@onlinestudylist.com > Subject: CCIE_Voice Digest, Vol 54, Issue 21 > > Send CCIE_Voice mailing list submissions to > ccie_voice@onlinestudylist.com > > To subscribe or unsubscribe via the World Wide Web, visit > http://onlinestudylist.com/mailman/listinfo/ccie_voice > or, via email, send a message with subject or body 'help' to > ccie_voice-requ...@onlinestudylist.com > > You can reach the person managing the list at > ccie_voice-ow...@onlinestudylist.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of CCIE_Voice digest..." > > > Today's Topics: > > 1. Re: MGCP Debug Packets (Ashar Siddiqui) > 2. RTMT for Dummies (ccielabrat) > 3. Re: RTMT for Dummies (Miron Kobelski) > 4. Re: RTMT for Dummies (Tapan Gautam (tgautam)) > 5. Re: RTMT for Dummies (Tanner Ezell) > 6. Unity message issue (Erwan Erwan) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Fri, 06 Aug 2010 22:07:00 +0100 > From: Ashar Siddiqui <siddas...@gmail.com> > To: Miron Kobelski <findko...@gmail.com> > Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> > Subject: Re: [OSL | CCIE_Voice] MGCP Debug Packets > Message-ID: <4c5c7974.4090...@gmail.com> > Content-Type: text/plain; charset="us-ascii" > > An HTML attachment was scrubbed... > URL: > </archives/ccie_voice/attachments/20100806/309d50b7/attachment-0001.html > > > > ------------------------------ > > Message: 2 > Date: Fri, 6 Aug 2010 17:08:32 -0400 > From: ccielabrat <ccielab...@gmail.com> > To: ccie_voice@onlinestudylist.com > Subject: [OSL | CCIE_Voice] RTMT for Dummies > Message-ID: > <aanlkti=xg4qn1xqg-yuo99eh0henzwh5pub3q=xbc...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Can anyone point me towards a good RTMT link that will give the basics > of > how to collect a trace from CUCM 7.x ? > I'm looking into a GK related issue and what to see what messaging is > happening on the CUCM side. > > I'm stumbling badly with RTMT. > > Any help or links are greatly appreciated. > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > </archives/ccie_voice/attachments/20100806/0e61c594/attachment-0001.html > > > > ------------------------------ > > Message: 3 > Date: Fri, 6 Aug 2010 23:18:39 +0200 > From: Miron Kobelski <findko...@gmail.com> > To: ccielabrat <ccielab...@gmail.com> > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] RTMT for Dummies > Message-ID: > <aanlkti=bnkyiumhuffvuwhjtco+9ngm7wpsmbn=lt...@mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > ssh to sub and issue: > file rail activelog /cm/trace/ccm/sdi recent > > no quicker way :) no time for rtmt on exam. > > regards > kobel > -- > Sent from my mobile device. > > On Aug 6, 2010 11:08 PM, "ccielabrat" <ccielab...@gmail.com> wrote: > > Can anyone point me towards a good RTMT link that will give the basics > of > how to collect a trace from CUCM 7.x ? > I'm looking into a GK related issue and what to see what messaging is > happening on the CUCM side. > > I'm stumbling badly with RTMT. > > Any help or links are greatly appreciated. > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, > please > visit www.ipexpert.com > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > </archives/ccie_voice/attachments/20100806/daa014c4/attachment-0001.html > > > > ------------------------------ > > Message: 4 > Date: Fri, 6 Aug 2010 14:20:00 -0700 > From: "Tapan Gautam (tgautam)" <tgau...@cisco.com> > To: "ccielabrat" <ccielab...@gmail.com>, > <ccie_voice@onlinestudylist.com> > Subject: Re: [OSL | CCIE_Voice] RTMT for Dummies > Message-ID: > > <a0cdbe69a8dd5d47af53c6c4bb2846f9099ea...@xmb-sjc-228.amer.cisco.com> > Content-Type: text/plain; charset="us-ascii" > > Try this > > > > https://supportforums.cisco.com/docs/DOC-9283 > > > > On a side note, RTMT will collect what is enabled on CUCM side. So make > sure that appropriate traces are turned on under CUCM Serviceability. > > > > Hth, > > Tapan > > > > From: ccie_voice-boun...@onlinestudylist.com > [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of ccielabrat > Sent: Friday, August 06, 2010 4:09 PM > To: ccie_voice@onlinestudylist.com > Subject: [OSL | CCIE_Voice] RTMT for Dummies > > > > Can anyone point me towards a good RTMT link that will give the basics > of how to collect a trace from CUCM 7.x ? > > I'm looking into a GK related issue and what to see what messaging is > happening on the CUCM side. > > > > I'm stumbling badly with RTMT. > > > > Any help or links are greatly appreciated. > > > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > </archives/ccie_voice/attachments/20100806/a92d857a/attachment-0001.html > > > > ------------------------------ > > Message: 5 > Date: Fri, 6 Aug 2010 19:53:33 -0400 > From: Tanner Ezell <tanner.ez...@gmail.com> > To: Miron Kobelski <findko...@gmail.com> > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] RTMT for Dummies > Message-ID: > <aanlktinqj6kzu5u8vf4cclnyueloj=clxjpbpbtyl...@mail.gmail.com> > Content-Type: text/plain; charset=ISO-8859-1 > > Agreed. > > (should be 'tail' instead of rail) > > On Fri, Aug 6, 2010 at 5:18 PM, Miron Kobelski <findko...@gmail.com> > wrote: > > ssh to sub and issue: > > file rail activelog /cm/trace/ccm/sdi recent > > > > no quicker way :) no time for rtmt on exam. > > > > regards > > kobel > > -- > > Sent from my mobile device. > > > > On Aug 6, 2010 11:08 PM, "ccielabrat" <ccielab...@gmail.com> wrote: > > > > Can anyone point me towards a good RTMT link that will give the basics > of > > how to collect a trace from CUCM 7.x ? > > I'm looking into a GK related issue and what to see what messaging is > > happening on the CUCM side. > > I'm stumbling badly with RTMT. > > Any help ?or links are greatly appreciated. > > > > > > _______________________________________________ > > For more information regarding industry leading CCIE Lab training, > please > > visit www.ipexpert.com > > > > > > _______________________________________________ > > For more information regarding industry leading CCIE Lab training, > please > > visit www.ipexpert.com > > > > > > > ------------------------------ > > Message: 6 > Date: Fri, 6 Aug 2010 21:12:58 -0700 (PDT) > From: Erwan Erwan <e_er...@yahoo.com> > To: ccie_voice@onlinestudylist.com > Subject: [OSL | CCIE_Voice] Unity message issue > Message-ID: <751339.61001...@web120517.mail.ne1.yahoo.com> > Content-Type: text/plain; charset="iso-8859-1" > > hi all, > ? > I configure Unity as usual,however this time?. > ? > When I called from BR-2 or PSTN and leave message to HQ and BR-1,?? it > said message left, but when I check the Voicemail is not there. > ? > but when?the call between HQ and BR-1 (message left is ok) > ? > What could I have missed in the config ? > ? > ? > I check in Port Monitor, call hit the port in Unity when I left message > with PSTN and BR-2. > ? > tks > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > </archives/ccie_voice/attachments/20100806/74d4d72d/attachment.html> > > ------------------------------ > > _______________________________________________ > CCIE_Voice mailing list > CCIE_Voice@onlinestudylist.com > http://onlinestudylist.com/mailman/listinfo/ccie_voice > > > End of CCIE_Voice Digest, Vol 54, Issue 21 > ****************************************** > > > ------------------------------ > > _______________________________________________ > CCIE_Voice mailing list > CCIE_Voice@onlinestudylist.com > http://onlinestudylist.com/mailman/listinfo/ccie_voice > > > End of CCIE_Voice Digest, Vol 54, Issue 23 > ****************************************** > -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20100807/f80ea574/attachment.html> ------------------------------ _______________________________________________ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 54, Issue 28 ****************************************** _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com