[OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Vignesh Sethuraman
Dear All, In the CCIE Voice, IPX volume 1 task 11.3, I am unable to understand what would be testing result if I press 3 as the caller input. For caller input 3, the question says, option 3 should allow callers to modify and enable any greeting for the call handler (including Alternate

Re: [OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Bill Hatcher
First you will need to configure some users in unity, and assign them as administrators on Call Handlers. When you hit the greeting administrator you will be prompted to enter your user ID and password, example 5002 and a vm password of 12345. Once you have been authenticated it will ask you to

Re: [OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Martin Sloan
Also make sure to assign the 'Greetings Administrator' role to the subscriber/end user account. On Mon, Oct 21, 2013 at 3:15 PM, Bill Hatcher wchatc...@gmail.com wrote: First you will need to configure some users in unity, and assign them as administrators on Call Handlers. When you hit the

Re: [OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Vignesh Sethuraman
Hello Martin and Bill, I have already assigned HQph2 and BR1ph2 as call handler owners, is this you mean as assigning the role or something else? Thanks, Viki On Monday, October 21, 2013, Martin Sloan wrote: Also make sure to assign the 'Greetings Administrator' role to the subscriber/end

Re: [OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Vignesh Sethuraman
I meant the owner of HQph2 and BR1ph2 as the call handler owner. On Monday, October 21, 2013, Vignesh Sethuraman wrote: Hello Martin and Bill, I have already assigned HQph2 and BR1ph2 as call handler owners, is this you mean as assigning the role or something else? Thanks, Viki On

Re: [OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Martin Sloan
Viki, Under the user menu you can assign different roles like system administrator or greetings administrator. Make sure to assign this greetings administrator role to the subscriber accounts, as well as making them the call handler owner. BR, Marty On Oct 21, 2013, at 5:53 PM, Vignesh

Re: [OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Bill Hatcher
Marty, I've never add the specific role to the user before. I'll test it out tomorrow when I lab. Bill On Mon, Oct 21, 2013 at 5:29 PM, Martin Sloan martinsloa...@gmail.comwrote: Viki, Under the user menu you can assign different roles like system administrator or greetings administrator.

Re: [OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Martin Sloan
Hi Bill, I thought it was required to manage the call handler greetings but I'd have to test or look up the docs to be 100% sure. Ill lab it up as well. Later, Marty On Oct 21, 2013, at 6:44 PM, Bill Hatcher wchatc...@gmail.com wrote: Marty, I've never add the specific role to the user

Re: [OSL | CCIE_Voice] Volume 1 Task 11.3

2013-10-21 Thread Martin Sloan
Hello, I just checked this out and the greetings administrator role is required to manage the greetings but (!) if you assign the end user as a call handler owner, it automatically assigns the required role to the subscriber account. I had been assigning the role, then the ownership. Looks