Try setting "Maximum Number of Sessions" to 1 in JTAPI trigger.
-Prabahar
> Date: Wed, 15 Apr 2009 15:41:20 +0530
> From: Tanmay Devare
> Subject: [OSL | CCIE_Voice] ipcc express - contacts waiting
> To: ccie_voice@onlinestudylist.com
>
> Hi list,
>
> Requ
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From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Tanmay Devare
Sent: Wednesday, April 15, 2009 6:11 AM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] ipcc express - contacts waiting
Hi list,
Requirement : There should be o
Hi list,
Requirement : There should be only one call in queue for IPCCX.
Tried using "Get Reporting Statistics" step under queued step with
combination of "contacts waiting" from overall IPCC Express/ CSQ IPCC
Express but no luck.
I have selected "resulting statistics" as string variable.
Has a