>To: [EMAIL PROTECTED]
>From: Won Lee <[EMAIL PROTECTED]>
>Subject: ebags
>
>I know ebags.com is written in CF but I'm having major problems with their
>site and their customer support people. First of all the website didn't
>calculate my shipping correctly. I noticed this and called them about it
>without submitting my order. I was told to submit my order and that the
>incorrect charges would be credited back to me within 3 days.
>
>The order was processed very late and my estimated date of delivery has
>been passed by a week. Further more the bogus charges have not been
>undone. Now they are telling me it might take up to 2 billing cycles to
>unwind the over charges. Numerous emails to ebags have be sent back and
>forth and little has been done.
>
>I'm this close to canceling my order on the basis of principle and by
>principle I mean money.
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