Re: Charts expiring and dropping from cache

2012-01-12 Thread Dave Watts
> Thanks, Dave. We are not allowed to touch the servers so I was looking for a > way to avoid having to go through the server admins since they are quite > busy. But the manual fix will suffice. Well, my guess is that CF itself has permission to write to that file in your environment, so ... D

Re: Charts expiring and dropping from cache

2012-01-12 Thread george.e...@ssa.gov george.e...@ssa.gov
> I don't think there's any newer fix for this. There's no reason to be > worried about manually updating the .xml file, though > ... snipped ... > Dave Watts, CTO, Fig Leaf Software > http://www.figleaf.com/ Thanks, Dave. We are not allowed to touch the servers so I was looking for a way to av

Re: Charts expiring and dropping from cache

2012-01-12 Thread Dave Watts
> We're running CF Enterprise 9.0.1. > > We are having a problem with (cf)charts expiring and dropping from the cache > before users have a chance to print them. > This article from 2005 describes a fix to manually alter > minTimeout\maxTimeout values in \lib\webcharts3d.xml > to adjust the rete

Charts expiring and dropping from cache

2012-01-12 Thread Earl, George
We're running CF Enterprise 9.0.1. We are having a problem with (cf)charts expiring and dropping from the cache before users have a chance to print them. This article from 2005 describes a fix to manually alter minTimeout\maxTimeout values in \lib\webcharts3d.xml to adjust the retention time in