Re: Help Desk Software

2004-05-11 Thread Cedric Villat
OT: Help Desk Software. > From: Jeff Waris <[EMAIL PROTECTED]> > Date: Tue, 11 May 2004 15:09:42 -0400 > Thread: http://www.houseoffusion.com/cf_lists/index.cfm/method=messages&threadid=32442&forumid=4#162906 > > What does everyone use/recommend? Doesn't have to be CF

RE: Help Desk Software.

2004-05-11 Thread Dan Phillips
2004 3:10 PM To: CF-Talk Subject: OT: Help Desk Software. What does everyone use/recommend? Doesn't have to be CF specific, commercial or opensource is fine as well. We are thinking of implementing one at our company for our clients and I'm just starting some prelim research and fi

RE: Help Desk Software.

2004-05-11 Thread Bruce Sorge
There is an application out there called CFTicket I think.   _   From: Jeff Waris [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 11, 2004 2:10 PM To: CF-Talk Subject: OT: Help Desk Software. What does everyone use/recommend? Doesn't have to be CF specific, commercial or opensource is

OT: Help Desk Software.

2004-05-11 Thread Jeff Waris
What does everyone use/recommend? Doesn't have to be CF specific, commercial or opensource is fine as well. We are thinking of implementing one at our company for our clients and I'm just starting some prelim research and figured I would ask here first. Jeff [Todays Threads] [This Message]

RE: Help Desk Software...

2003-12-17 Thread Kelly Keith
ats, graphs etc on the number of tickets, time to complete, etc. Just a quick brain dump. kelly -Original Message- From: Schuster, Steven [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 17, 2003 9:30 AM To: CF-Talk Subject: Help Desk Software... I know it's been done 100 tim

Help Desk Software...

2003-12-17 Thread Schuster, Steven
I know it's been done 100 times but I am going to do one open-source for the CF folks with Oracle, SQL and maybe Access back-ends. What I am looking for are suggestions as to what it should have in it. I have a basic framework developed with a UI but it is all up in the air right now. Here is wh