RE: Outsourced support to India?

2005-02-10 Thread Steven Erat
Steven Erat [mailto:[EMAIL PROTECTED] > Sent: Tuesday, February 08, 2005 10:16 AM > To: CF-Talk > Subject: RE: Outsourced support to India? > > > I've heard that as of CF7, Macromedia has outsourced all > support and > > engineering to India. > > > > Any truth

Re: Outsourced support to India?

2005-02-10 Thread Rick Root
I'm a little bothered by the support incident I'm currently working on... the telephone number I have to call my support engineer (location unknown) leaves a distinctly unprofessional taste in my mouth. I dial his number "You have reached the Meredian Personal Call Director. To locate the

RE: Outsourced support to India?

2005-02-10 Thread Steven Erat
> I've heard that as of CF7, Macromedia has outsourced all support and > engineering to India. > > Any truth to this rumor? > > - Rick Support? Um... No. Although you might also want to take a look at http://www.macromedia.com/macromedia/hr/india/ -Steven Erat in Boston (who sits among

Re: Outsourced support to India?

2005-02-08 Thread Marco Antonio C. Santos
PROTECTED] > Sent: Tuesday, February 08, 2005 11:46 AM > To: CF-Talk > Subject: RE: Outsourced support to India? > > Then you'll need to put an office in Jacksonville, Florida immediately! > > :P > > -Original Message- > From: [EMAIL PROTECTED] [EMAIL P

RE: Outsourced support to India?

2005-02-08 Thread Ryan Kime
t=rss&tag=feed&sub j=tr# -Original Message- From: Calvin Ward [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 08, 2005 11:46 AM To: CF-Talk Subject: RE: Outsourced support to India? Then you'll need to put an office in Jacksonville, Florida immediately! :P ---

RE: Outsourced support to India?

2005-02-08 Thread Calvin Ward
Then you'll need to put an office in Jacksonville, Florida immediately! :P -Original Message- From: [EMAIL PROTECTED] [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 08, 2005 10:01 AM To: CF-Talk Subject: Re: Outsourced support to India? Yes, I'm d

Re: Outsourced support to India?

2005-02-08 Thread Aaron Rouse
haha ... houston, tx On Tue, 08 Feb 2005 11:21:10 -0400, dcooper @ macromedia. com dcooper @ macromedia. com <[EMAIL PROTECTED]> wrote: > hmmm...where are you located? :) > ~| Discover CFTicket - The leading ColdFusion Help Des

RE: Outsourced support to India?

2005-02-08 Thread Michael T. Tangorre
> From: [EMAIL PROTECTED] [EMAIL PROTECTED] > Yes, I'm director of engineering for CF (development staff, > QA staff, program management and engineering management). > Like the Newton & SF offices, the Bangalore office is no > different...we have various positions in all the offices on > vari

Re: Outsourced support to India?

2005-02-08 Thread dcooper
hmmm...where are you located? :) ~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/

Re: Outsourced support to India?

2005-02-08 Thread Aaron Rouse
Then why no office here in town? :( On Tue, 08 Feb 2005 11:01:01 -0400, dcooper @ macromedia. com dcooper @ macromedia. com <[EMAIL PROTECTED]> wrote: > It's all good...we have offices where the some of the world's best talent > is at. > > Damon > > ~

RE: Outsourced support to India?

2005-02-08 Thread Micha Schopman
februari 2005 16:01 To: CF-Talk Subject: Re: Outsourced support to India? Yes, I'm director of engineering for CF (development staff, QA staff, program management and engineering management). Like the Newton & SF offices, the Bangalore office is no different...we have various positions in all th

Re: Outsourced support to India?

2005-02-08 Thread dcooper
Yes, I'm director of engineering for CF (development staff, QA staff, program management and engineering management). Like the Newton & SF offices, the Bangalore office is no different...we have various positions in all the offices on various teams. It's all good...we have offices where the so

Re: Outsourced support to India?

2005-02-08 Thread Charlie Griefer
Damon: Aren't you considered Engineering? are there any support people whose access cards got them onto your side of the door? ;) On Tue, 08 Feb 2005 10:23:11 -0400, dcooper @ macromedia. com dcooper @ macromedia. com <[EMAIL PROTECTED]> wrote: > 100% FALSE (I'm sitting in Massachusetts right n

Re: Outsourced support to India?

2005-02-08 Thread dcooper
Macromdeia has an R&D office there, correct. ~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.

RE: Outsourced support to India?

2005-02-08 Thread Calvin Ward
Besides, it was R&D that went to India http://www.macromedia.com/macromedia/hr/india/ - Calvin -Original Message- From: [EMAIL PROTECTED] [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 08, 2005 9:23 AM To: CF-Talk Subject: Re: Outsourced support to India?

Re: Outsourced support to India?

2005-02-08 Thread dcooper
100% FALSE (I'm sitting in Massachusetts right now and my access card still works :) ~| Logware (www.logware.us): a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project

Outsourced support to India?

2005-02-08 Thread Rick Root
I've heard that as of CF7, Macromedia has outsourced all support and engineering to India. Any truth to this rumor? - Rick ~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.ho