Matt thanks for the ideas...
I am revisiting these ideas now that I am redesigning the backend to be more
user friendly for me and my wife as she is the one that's going to be
running this creation of mine.
Neal Bailey
_
From: Matt Robertson [mailto:[EMAIL PROTECTED]
Hi Neal,
Wha
:[EMAIL PROTECTED]
Sent: Thursday, March 11, 2004 6:12 PM
To: CF-Talk
Subject: FW: Marketing / Design ???
Neal did you see this:
-
From: Erika L Walker-Arnold [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 10, 2004 11:37 PM
To: CF-Talk
Subject: RE: Marketing / Design
Hi Neal,
What I've done for that in the past -- letting users query back for info -- is give them a link in their thank-you-for-paying-us email that then lets them view order history, status etc.
When they use that link *then* they go thru a username and password picking routine, which is only ne
and just place the order.
Neal Bailey
www.BlissfulEssence.com
E-mail: [EMAIL PROTECTED]
_
From: Matt Robertson [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 11, 2004 1:12 PM
To: CF-Talk
Subject: RE: Marketing / Design ???
I just went to that site and it sure does look very nice
: Marketing / Design ???
> >2. You could possibly streamline the address information. There's a
> customer
> >address, ship to address, and billing address. You ask if the ship to is
> the
> >same as the customer addy, but don't ask the same for the billing.
>
&
B Designs, Inc. http://mysecretbase.com
-Original Message-
From: Bailey, Neal [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 11, 2004 10:26 AM
To: CF-Talk
Subject: RE: Marketing / Design ???
Kevin,
>Looks good to me. Satisfies the "did it
> >2. You could possibly streamline the address information. There's a
> customer
> >address, ship to address, and billing address. You ask if the ship to is
> the
> >same as the customer addy, but don't ask the same for the billing.
>
>
> - Hmmm not sure what you mean here. Are you talking about m
Kevin,
>Looks good to me. Satisfies the "did it do it?", "did it do it right?", and
>"what do I do next?" questions quite nicely.
- Great thanks... I want to make this very user friendly to the customers.
>Just a couple little things I noticed though:
>1. On the customer registration page, th
starts the
page, I don't know if it's saying the order probably went through but maybe
didn't, or if it's saying there was actually a problem.
-Kevin
- Original Message -
From: "Bailey, Neal" <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PRO
Beautiful site ... and I like your shopping cart layout.
I prefer the method you've used because it satisfies
1) my need to see an OBVIOUS action and
2) I prefer to see an immediate listing of my items in a cart. All
nicely lined up and totalled
BUT ... your continue shopping button is not rea
> frustration. I have found over the years of working on a Beauty website
that
> women shopping for these types of products like to have clear direction
and
> with out a lot of decision. (Please don't beat me up).
That's true of all users. Who wants obfuscation and difficult choices?
:-)
-Kevin
lebaum [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, March 09, 2004 4:16 PM
> To: CF-Talk
> Subject: Re: Marketing / Design ???
>
>
> I have implement it both ways -- but I like a third way that is a
> combo
> of the 2:
>
> 1) When the 1st item is added to the ca
Me, I've opted for Choice #2, but as has been pointed out, users need to understand that something has happened when they click 'Add to Cart'. Originally I had the box pop up in what I thought was an obvious place. However I heard the occasional report of a user who was unable to figure out what
_
From: Dick Applebaum [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 09, 2004 4:16 PM
To: CF-Talk
Subject: Re: Marketing / Design ???
I have implement it both ways -- but I like a third way that is a combo
of the 2:
1) When the 1st item is added to the cart, display the cart with its
s
Good points everyone... I am still having a hard time to whether I should
change the way I am currently handling a customer when the select a product.
I think I have it pretty straight forward but who knows it's hard to see is
from the customer's point when you are the developer.
Here check it
The question is one of usability, as already noted above. If the majority of
orders contain more than 1 item per order, then it would seem to me that the
system should stay in shopping mode until requested to check-out. However,
the system would need to make it clear to the user that the item was
I have implement it both ways -- but I like a third way that is a combo
of the 2:
1) When the 1st item is added to the cart, display the cart with its
single line item content -- have buttons for checkout and continue
shopping. But, also display a checked checkbox that says "Display cart
when
It's really a useability design question. The issue is feedback. The
customer needs to know that 1.) something happened; and 2.) what happened
was what they expected to happen. The followup useability problem is that
the user needs to understand what they can do next.
Your situation 1 satisfies bo
Make it appropriate for the end user. If they want to buy multiple items
(like at a bookstore), then #2 is the way to go. But if they want to buy
one thing (like getting CF at MM.com), then #1 makes more sense, possibly
with a step in there for "related products" (such as Studio and/or training
p
Interesting question and I prefer number 1, that way I can see what I am putting in my cart and don't have to click on a button to view the items.
#2 would be fine IF, you had a cart running item/total in a box someplace on the pages. Even a listing of the items would be nice.
Just my .02
Paul
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