For starters they "lose" the orders. Then respond to your email about "what
is happening" so all chain of reference is lost.

Try and setup a database and stupid error messages like "username" not valid
(using their Control Panel).

Well they sorted that out at their end apparently. But - and here is the
kicker and good for them - but how the hell do I connect to a database
server I:

1. Do no know the IP address of (or the port for that matter)

2. Do not know the User Name or Password

3. Could give a toss after this appalling level of service.

I will stick with AFPWebworks for now - CF8 or not - at least it works as
advertised.

Pull your finger out HostMySite!

-- 
Peter Tilbrook
ColdGen Internet Solutions
President, ACT and Region ColdFusion Users Group
PO Box 2247
Queanbeyan, NSW, 2620
AUSTRALIA

http://www.coldgen.com/
http://www.actcfug.com/

Tel: +61-2-6284-2727
Mob: +61-0432-897-437

Email: [EMAIL PROTECTED]
MSN Messenger Live: Desktop General

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