Did I miss anything troubleshooting wise ?
define What
facts When
analyze Why
plan Whichway
implement Work
evaluate Wonder
resolution Wesult ( sorry Barbara Walters )
document Write
the 8 step road to trouble shooting success
You need to know WHAT went WHEN and WHY, WHICHWAY will WORK and WONDER the
WESULT and WRITE about it.
CIT in a nut shell (kinda)
Oz
http://www.mcseco-op.com/helpfull_links.htm
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