Hi to All, Does anyone know of a good hardware engineer who understands NEBS? I am looking to work with a Sr Hardware Design engineer. Thanks, Theresa Hunter 972-458-8365 ""Chuck Larrieu"" wrote in message [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > In my case I'm pre-sales. ( also known as sales slime ) > > folks like me don't get all the goodies that you support folks get :-> > > Chuck > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of > Gareth Hinton > Sent: Tuesday, July 10, 2001 11:04 AM > To: [EMAIL PROTECTED] > Subject: Re: CCO questions [7:11275] > > > Hi Chuck, > > Surprised to hear that a Gold partner doesn't have access to IOS or TAC case > support. What's the reason for that? Is that a decision within your company > controlling who does what or from Cisco. Sorry - I don't know what your role > is in the company. I take it there are groups of people within your company > with this access. > I also work for a Gold Partner in post-sales support. We sort of take the > access we have for granted. There are certain guidelines, eg. at least 50% > of cases be raised by CCIE's, to ensure that faults are being progressed to > CCIE level before taking the soft option of a TAC case. > Just curious anyway. > > Cheers, > > Gaz > > ""Chuck Larrieu"" wrote in message > [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > > Cisco's IOS is it's Crown Jewels, so to speak. So Cisco restricts who has > > access to the downloading of IOS software. Otherwise, why would anyone pay > > for the IOS, when they could download it for free? > > > > TAC is for paying customers. There are public areas to Cisco's TAC site, > but > > only paying customers can open cases. Otherwise, every wannabee on these > > mailing lists would be overwhelming TAC with requests for assistance. It > > must be bad enough when clueless customers call in ( once upon a time I > was > > a clueless customer myself ;-> ) Can you imagine the skyrocketing cost of > > support if list denizens had free access to TAC? > > > > I work for a Gold Partner, and I am not permitted to download IOS > software, > > nor am I allowed to open TAC cases. On the other hand, I can use the > > Partners' pre-sales support all I want. And I can get to a lot of the > > "customer" pages. > > > > Other than that, there is a tremendous amount of information that is > freely > > available. In almost every case, a web link that contains the word > > "customer" can be accessed without a login by substituting the work > "public" > > > > Chuck > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of > > Michael L. Williams > > Sent: Monday, July 09, 2001 7:05 PM > > To: [EMAIL PROTECTED] > > Subject: Re: CCO questions [7:11275] > > > > > > Well, actually, aside from "this gets it, or that gets it", I stand by my > > statement that the CCO stuff isn't a national secret, and it pisses me off > > that Cisco protects it so. Especially when there are CCNA/DA/NP/DP's out > > there everyday that could use it and make Cisco themselves look that much > > better. > > > > Mike W. > > > > "Rik Guyler" wrote in message > > [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > > > It is possible it no longer exists or doesn't provide the benefits and > > > resources it once did. I have a CCO account through work, which gives > me > > > more liberal permissions, so I don't miss the consultant account these > > days. > > > When I first signed up with the program, maybe 18 months ago, I received > a > > > large box of documentation, slaes training materials, books, etc. > > including > > > a CCO account. After the initial shipment, I received quarterly (I > think) > > > installments of the latest and greatest of these resources. When I > > noticed > > > I wasn't getting this stuff any longer, I assumed I let my "membership" > > lax. > > > Like I said, it didn't really matter much to me so I never looked into > it > > > further. I'm sure many things have been cut and considering the expense > > of > > > sending out all those CDs, books etc., it would seem like a good > candidate > > > for trimming expenses. > > > > > > --- > > > Rik Guyler > > > > > > -----Original Message----- > > > From: Priscilla Oppenheimer [mailto:[EMAIL PROTECTED]] > > > Sent: Monday, July 09, 2001 2:08 PM > > > To: > > > Subject: RE: CCO questions [7:11275] > > > > > > > > > At 10:50 PM 7/7/01, Rik Guyler wrote: > > > >Guys (or gals - don't want to offend the female members!), I hate to > > break > > > >it to you, but being a CCNP doesn't get you a CCO account. Being a > CCIE > > > >does, but that's a different matter. Instead, why don't you sign up > with > > > >the consultant program? It's free and you will get a CCO account. > > > > > > I signed up for the consultant program and can't get access to the > private > > > stuff that you guys (and gals) post sometimes. Are you sure this > > consultant > > > program still exists? I never got anything from it. I think I got one > > > newsletter maybe. > > > > > > Priscilla > > > > > > > You > > > >can't download any software with this account but you will gain access > to > > > >the private documents, resources, etc. > > > > > > > >--- > > > >Rik Guyler > > > > > > > >-----Original Message----- > > > >From: Michael L. Williams [mailto:[EMAIL PROTECTED]] > > > >Sent: Saturday, July 07, 2001 9:14 PM > > > >To: [EMAIL PROTECTED] > > > >Subject: Re: CCO questions [7:11275] > > > > > > > > > > > >How long after finishing CCNP, etc does it usually take to get the CCO > > > >account? Just wondering..... I finished CCNP and am eager to get my > CCO > > > >login. > > > > > > > >Mike W. > > > > > > > >"DNT" wrote in message > > > >[EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > > > > > I think in order to obtain an account on CCO, you must be a CCNP, > > CCIE, > > > or > > > > > reseller. > > > > > > > > > > Denny > > > > > > > > > > > > > > > > > > > > ""Preston Kilburn"" wrote in message > > > > > [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > > > > > > I have a newbie question here. What ways can one get a CCO login > to > > > > > > the CCO sight? Do you have to own equipment or be a CCIE? > > > > > > -P.Kil > > > ________________________ > > > > > > Priscilla Oppenheimer > > > http://www.priscilla.com Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=12199&t=12199 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
