For those of you administering any 700 series routers, this e-mail could end
up saving you a lot of wasted time.

I had a 762 which suddently went haywire. When I powered it on, all led's
except for NT1 flashed and ended up being on steady. No communication
whatsoever came out of the box to my portable unit I had connected it to via
the console cable, so I finally declared it dead.

I called Cisco and was able to get it replaced with a refurbished one for
$150.00, but I had to wait two weeks before I finally got it.

I connected the "new" one, and the exact same weirdness happened. I was sure
that they by mistake had sent me my defect router back, but after I checked
the serial number, I had to accept that it was a different box.

Then I got this crazy idea of trying a power supply from one of the working
routers, and then it came up fine. I have seen much in my 13 years as a
professional computer guy, but I had never seen a power supply having that
kind of effect on the device it supplied the power to. I mean, normally
either it works or not.

Now I realized that I had replaced a perfectly okay router with a similar
one for $150.00 but I was not any closer to a working solution. I called
Cisco again and asked them about a price on that power supply, and that was
also $150.00. I tried to explain that I had just kind of given away a good
router to them for the same price and asked if they couldn't break a piece
of the price - but that was not possible. I I then called the company
(Artesyn) that made these power supplies, but they could not sell me one
without a written permission from Cisco (that is far out).

If anyone knows a good place to get this power supply for less than $150.00
- please let me know.

And now to the moral of this story: Don't ever throw away a possible cause
of a problem with the thought "No, it could never be because of that".

I hope this will help at least one of you out there - this has been taking
too much of my time already.

Have a great day,

Ole

~~~~~~~~~~~~~~~~~~~~~~~~~~
 Ole Drews Jensen
 Systems Network Manager
 CCNA, MCSE, MCP+I
 RWR Enterprises, Inc.
 [EMAIL PROTECTED]
~~~~~~~~~~~~~~~~~~~~~~~~~~


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