Mike Reilly wrote:
> 
> Hello I was looking at purchasing this book and want to make
> sure that I
> have the correct one.
> ISBN = 0471428094

The ISBN is 0471210137. 

There's just one book called "Troubleshooting Campus Networks" by Priscilla
Oppenheimer and Joseph Bardwell, so it shouldn't be hard to find. :-)

You can buy it hardback or as an e-book. 

Maybe that other ISBN is for the e-book. Wiley e-books are in a format that
must be viewed with a file-reading program called Adobe Acrobat ebook
Reader, which you can download from Adobe.com. I've never seen the e-book
and can't comment on it. You probbaly want to get the hardback to be safe.

Thanks for considering the book. I hope you like it if you do end up getting
it.

_______________________________

Priscilla Oppenheimer
www.troubleshootingnetworks.com
www.priscilla.com

> 
> If not can someone give me the correct one?
> 
> ""Priscilla Oppenheimer""  wrote in
> message
> news:[EMAIL PROTECTED]
> > Newell Ryan D SrA 18 CS/SCBT wrote:
> > >
> > > I have read a part of this book. It seems to line up with
> the
> > > CIT. Will this
> > > be enough reading material to pass the CIT?
> > >
> >
> > Did you retransmit the message or did Group Study send it
> again by
> mistake?
> >
> > Unfortunately, due to no marketing by the publisher, not very
> many people
> > know that the Troubleshooting Campus Networks book exists and
> that it's a
> > great tool for studying for the Support (CIT) test. So you
> may not get an
> > answer from anyone but me, the main author. :-)
> >
> > It makes me sad to see you post the question and not get an
> answer,
> because
> > it's evidence of the poor sales. Joseph Bardwell and I went
> to a huge
> amount
> > of effort to produce high-quality, targetted content. The
> result is a
> > terrific book. It doesn't matter that it's terrific. With no
> marketing, it
> > might as well not exist. Also the title is not quite right.
> It covers more
> > than campus networks, including tons of info on routing
> protocols and a
> > chapter on WAN troubleshooting. The Amazon description that
> the publisher
> > wrote is laughable, but sad. :-( So, it has a lot going
> against it despite
> > its great content.
> >
> > Anyway, Troubleshooting Campus Networks should be enough to
> pass the
> Support
> > Test. That was one of my main goals for writing the book. I
> was one of the
> > devleopers of the CIT course and have a good feel for what's
> in it. I was
> > the developer for version 3.0, but a revierwer for the more
> recent
> versions.
> > I have take the Support test a couple times to get a good
> feel for what's
> on
> > it.
> >
> > Troubleshooting Campus Networks covers more than you will
> need for the
> test.
> > To make your studying more efficient, be sure to spend time
> with the
> tables
> > that describe the Cisco show and debug commands. The Support
> exam has a
> big
> > focus on those. Also study the output from these commands and
> the
> > descriptions of what they mean.
> >
> > If your goal is just to pass the test, don't spend a lot of
> time on the
> > wireless chapter. The current test doesn't have any wireless
> questions.
> >
> > Don't spend a lot of time with the protocol analyzer output.
> Although I
> > think a troubleshooter should have to know that level of
> detail, Cisco
> does
> > not. :-)
> >
> > To pass the Support exam, about all you have to know about
> TCP is that
> > there's a 3-way handshake. A lot of Cisco people think that's
> the only
> > relevant thing to know about TCP.
> >
> > In Chapter 2, I wrote a lot about troubleshooting methods.
> Cisco, of
> course,
> > expects you just to know their method, which I did cover. :-)
> >
> > I didn't spend much time on Cisco troubleshooting tools.
> That's one thing
> > you may want to get from the official Cisco book or read up
> on these
> topics
> > on CCO, (if you can still find them. The test is outdated).
> Gain some
> > familiarity with what the following tools do for a
> troubleshooter:
> >
> > CiscoWorks
> > CWSI
> > Netsys
> > TrafficDirector
> > VLANDirector
> > WAN Manager
> > StackDecoder
> > Core Dump
> > CCO MarketPlace
> > CCO Software Center
> > CCO Bug Toolkit
> > CCO Troubleshooting Engine
> > CCO Open Forum
> >
> > The only other topic that my book doesn't cover in much
> detail that you
> may
> > see on the test is the internal architecture of the Catalyst
> 5000 and
> > troubleshooting with the LEDs on the 5000.
> >
> > The test is not very hard, by the way, not nearly as hard as
> BSCI, from
> what
> > I hear. Good luck with it!
> > _______________________________
> >
> > Priscilla Oppenheimer
> > www.troubleshootingnetworks.com
> > www.priscilla.com
> 
> 




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