Fred,

    The "?" in the icon on the Topology map means it's an unknown device.
It knows it's CDP supported but it can not identify it's Cisco Device ID or
the sysObjectID.  There are a couple of reasons for this including the fact
they are in reality HP JetDirects, New HP Servers (they both support CDP )
or the device or OS version is not supported by the version CW2K he has.

Regards,
Pete
----
Peter P. Benac, CCNA
Emacolet Networking Services, Inc
Providing Systems and Network Consulting, Training, Web Hosting Services
Phone: 919-847-1740 or 866-701-2345
Web: http://www.emacolet.com
Need quick reliable Systems or Network Management advice visit
http://www.nmsusers.org

To have principles...
             First have courage.. With principles comes integrity!!!




> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Reimer, Fred
> Sent: Thursday, September 11, 2003 13:58
> To: milind tare
> Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
> Subject: [NMSU-CW2K] RE: ciscoview-urgent [7:75227]
> 
> 
> I still don't know what you mean by "? is coming on that box" 
>  Do you mean for the OSM module?  That's not listed in the 
> supported devices for Campus Manager (which I'm assuming you 
> mean by the "topology view."
> 
> You might try asking at [EMAIL PROTECTED]  They have 
> many more CiscoWorks people over there.  I'll cross-post...
> 
> Fred Reimer - CCNA
> 
> 
> Eclipsys Corporation, 200 Ashford Center North, Atlanta, GA 30338
> Phone: 404-847-5177  Cell: 770-490-3071  Pager: 888-260-2050
> 
> 
> NOTICE; This email contains confidential or proprietary 
> information which may be legally privileged. It is intended 
> only for the named recipient(s). If an addressing or 
> transmission error has misdirected the email, please notify 
> the author by replying to this message. If you are not the 
> named recipient, you are not authorized to use, disclose, 
> distribute, copy, print or rely on this email, and should 
> immediately delete it from your computer.
> 
> 
> -----Original Message-----
> From: milind tare [mailto:[EMAIL PROTECTED] 
> Sent: Thursday, September 11, 2003 1:11 PM
> To: Reimer, Fred
> Cc: [EMAIL PROTECTED]
> Subject: RE: ciscoview-urgent [7:75227]
> 
> hi reimer,
> 
>   Thanks for ur reply, and extremely sorry for mis 
> communication. i will explain u my porblem.
> 
>   I install ciscoworks. I have GSR,7513,6509,3512 in
> my network. but in topology view i can see
> 7513,3512,and GSR.
> 
>    I install CATIOS6000,Switchaddlets,Entity,
> CLIparser. 
> 
>    about 6509 the box is coming in Topology but "?" is
> coming on that box.
> 
> Thanks & Regards,
> Milind Tare
> --- "Reimer, Fred"  wrote:
> > Communications problem.  I don't understand what you
> > are asking.  Try using
> > more words.  Be verbose.  I may be able to
> > understand then...
> > 
> > As far as I can tell:
> > You are not having any problems discovering the
> > 6509.  It is in the
> > topology.  In your original messages, you said you
> > were NOT getting the 6509
> > in the topology.  See my confusion?
> > 
> > Beyond that, I don't know what your problem is, so I
> > can't suggest a
> > solution.
> > 
> > Just an off-the-wall guess, you probably need to
> > load up the latest device
> > information file (Incremental Device thingy) in
> > CiscoWorks to recognize a
> > particular module that may have been released
> > recently...
> > 
> > Fred Reimer - CCNA
> > 
> > 
> > Eclipsys Corporation, 200 Ashford Center North,
> > Atlanta, GA 30338
> > Phone: 404-847-5177  Cell: 770-490-3071  Pager:
> > 888-260-2050
> > 
> > 
> > NOTICE; This email contains confidential or
> > proprietary information which
> > may be legally privileged. It is intended only for
> > the named recipient(s).
> > If an addressing or transmission error has
> > misdirected the email, please
> > notify the author by replying to this message. If
> > you are not the named
> > recipient, you are not authorized to use, disclose, 
> distribute, copy, 
> > print or rely on this email, and should immediately delete
> > it from your computer.
> > 
> > 
> > -----Original Message-----
> > From: milind tare [mailto:[EMAIL PROTECTED]
> > Sent: Thursday, September 11, 2003 12:45 PM
> > To: Reimer, Fred
> > Cc: [EMAIL PROTECTED]
> > Subject: RE: ciscoview-urgent [7:75227]
> > 
> > 
> > hi reimer,
> > 
> > 
> >    Thanks for ur reply but not getting wht u want to
> > say. coz i told u i install , CATIOS6000 , Entity , Switchaddlet, 
> > CLIparser still i can't see i mean it is
> > coming intopology but with ? . so pls suggest me 
> > 
> > Thanks & Regards,
> > Milind Tare
> > 
> > --- "Reimer, Fred"  wrote:
> > > If you happen to be running PIM Sparse-Dense mode
> > > with auto-RP and
> > > "duplicate" loopback IP addresses then you need a
> > > special patch for
> > > CiscoWorks in order for it to properly discover
> > the
> > > 6509's...  This probably
> > > effects anything that has "duplicate" loopback IP addresses.
> > > 
> > > Fred Reimer - CCNA
> > > 
> > > 
> > > Eclipsys Corporation, 200 Ashford Center North,
> > > Atlanta, GA 30338
> > > Phone: 404-847-5177  Cell: 770-490-3071  Pager: 888-260-2050
> > > 
> > > 
> > > NOTICE; This email contains confidential or
> > > proprietary information which
> > > may be legally privileged. It is intended only for
> > > the named recipient(s).
> > > If an addressing or transmission error has
> > > misdirected the email, please
> > > notify the author by replying to this message. If
> > > you are not the named
> > > recipient, you are not authorized to use,
> > disclose,
> > > distribute, copy, print
> > > or rely on this email, and should immediately
> > delete
> > > it from your computer.
> > > 
> > > 
> > > -----Original Message-----
> > > From: milind tare [mailto:[EMAIL PROTECTED]
> > > Sent: Thursday, September 11, 2003 4:54 AM
> > > To: [EMAIL PROTECTED]
> > > Subject: ciscoview-urgent [7:75227]
> > > 
> > > Dear All,
> > > 
> > > 
> > >       In my network MPLS VPN is there and the
> > cisco
> > > devices having 7513,6509 and GSR. but in topology
> > i
> > > am
> > > not getting 6509 which is having OSM-4ge-wan card
> > > and
> > > i can't detect the module in topology services.
> > > i have installed related pathches like CLiparaser,
> > > catios6000, switchaddlets etc...but still getting
> > > problem ? is coming in topology services.
> > > 
> > > please guide me urgently
> > > 
> > > Thanks & Regards,
> > > milind
> > > 
> > > __________________________________
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