Usually bad hop counts happen when a packet from a remote network whose
source is not comming from the local gateway router. Which means there is a
layer 2 connection between the two segments, in which you need to enable STP
to automatically weed this out and put the port in a disabled state.
To trouble shoot you need to use a network analyzer on the segment and look
for the remote network ip address which is not sourced from the default
gateway ip address.
Hope this helped.
Andrew
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