This seems a good one for someone to sink their teeth into. Any
takers?

OK, here's the problem:

Our Engineers are working on a drives application that uses Cisco
Switches.
I've attached a .tif file that contains 3 pages - a System
Diagram, a
Logical Diagram and a diagram showing some troubleshooting steps
they've
done.

System Diagram:
They've got a PLC with two 10BT copper ethernet cards in it.  One
card does
10BT half-duplex TX data flow of 1700 UDP Frames per second.  The
other does
RX same type & rate.  (There are no collisions.)  These are
plugged into one
of two Cisco 2900 XL fiber switches (the 2 switches are connected
via 100FX)
through a copper expansion card.  The 2 2900XLs are connected via
100FX
(autoneg, I believe, for full/half dup) to 17 Digital Drives.
Each of the
100FX lines to the drives has data flow of 100 UDP Frames per
second for
both TX & RX.

Logical Diagram:
Logically, the PLC talks to each Drive at 100 UDP Frames per
second.
There's a Protection Timer on each Drive that tracks the max time
between
UDPs Received.  Typical time = 10 milliseconds.  Worst case = 30
millisecs.
Fail = 1 second +/- 10 milliseconds.

Problem:
On 1-2 drives randomly every 24 hours we see a loss of PLC to
Drive UDP
Frames for *exactly* 1 second +/- 10 milliseconds  BUT *no* loss
of Drive to
PLC UDP Frames.

Troubleshooting steps thus far:
1.  Each drive has 2 LEDs, one for TX Activity and one for RX
Activity.
They connected the LEDs (or maybe the thing that lights the
LEDs?) to a
Recorder to monitor the TX & RX.  They saw a loss of RX Activity
for 1
second and *no* loss of TX Activity.
2.  Via diagnostic configuration of the switch, they took Drives
#1-4 and
sent the Frames they were sending to a Sniffer (which was using
custom
software that the Engineer in charge wrote).  This test was
unsuccessful
because *even though it's a switch & not a hub* they didn't get
data unique
to Drives #1-4, but ocassionally got stuff from the other Drives,
too.  This
really stumped them because a switch is not shared media, but
switched (duh)
& they don't think that they should see anything other than
traffic to/from
Drives 1-4 since they're each on their own port.

Next Troubleshooting steps:
1.  Set the Switch to Drive 100FX runs to Full Duplex only
2.  Put a 10BT hub between the Switch and the PLC & sniff to see
what
traffic is happening there.

Questions:
1.  Why were they seeing stuff from other ports when they did
Troubleshooting step #2?
2.  Is this a known issue with these switches?  It's intermittent
in that it
doesn't happen with any seeming regularity to any one port, but
happens to
each port at random intervals.  Some ports never do it.  Some do
it more
often than others.  Haven't seen any pattern to it.

Caveat:
They have NOT ruled out the possibility that it's a problem with
the PLC.
Next Troubleshooting Step #2 is designed to determine if the
error is in the
switch or the PLC.  ie. is the PLC sending the data or is *it*
stopping for
1 sec randomly - maybe due to buffer overrun?

Any help that anyone can provide - whether it be additional
troubleshooting
steps or KB articles for the Cisco switches etc. - would be
greatly
appreciated!

Kris Jacobs
CCNA, Network+

[GroupStudy.com removed an attachment of type image/tiff which had a name of
Drives.tif]




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