Hello everyone, Phil and Gareth, you are right. they were AT modem commands and that i needed a null modem cable to get in. The cable i ordered came in and i got access to the switch upon plugging it in. and thank you to everyone who responded with the info that they were modem commands. Joe Gearhart , CCNP with a long ways to go Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=13175&t=13175 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]