At 11:22 AM 11-01-09 -0600, Justin Shore wrote:
Gert Doering wrote:
Hi,
On Sun, Jan 11, 2009 at 01:41:59PM +0200, Hank Nussbacher wrote:
That provides RMA which we do not need. We want *only* TAC access and
IOS downloads. Softnet provided that option - which Cisco has abolished.
Oh. Interes
On Sun, 11 Jan 2009, Justin Shore wrote:
There is a SmartNet option with software, TAC support, and no advanced
replacement in SP Base. Specifically you want SP-SW for your device. To give
you an idea of the price difference for a 7201 with no on-site support,
24x7x4 is $3226, 8x5xNBD is $201
Gert Doering wrote:
Hi,
On Sun, Jan 11, 2009 at 01:41:59PM +0200, Hank Nussbacher wrote:
That provides RMA which we do not need. We want *only* TAC access and IOS
downloads. Softnet provided that option - which Cisco has abolished.
Oh. Interesting. Softnet would have been what we've been
On Sun, 11 Jan 2009, Will Hargrave wrote:
Hank Nussbacher wrote:
That provides RMA which we do not need. We want *only* TAC access and
IOS downloads. Softnet provided that option - which Cisco has abolished.
In the past i've bought 'SASU' which is Software Application Support
plus Upgrades
On Sun, 11 Jan 2009, Aaron Daniels - Lists wrote:
Hi Hank,
I was informed that Cisco no longer sells Softnet support. What should
I
be asking for in order to open TAC cases directly (not via our Cisco
Gold
Partner) as well as to be able to download new IOS versions?
We use Co-brand maintena
Hank Nussbacher wrote:
> That provides RMA which we do not need. We want *only* TAC access and
> IOS downloads. Softnet provided that option - which Cisco has abolished.
In the past i've bought 'SASU' which is Software Application Support
plus Upgrades.
However on recent pricing it came out th
Hi,
On Sun, Jan 11, 2009 at 01:41:59PM +0200, Hank Nussbacher wrote:
> That provides RMA which we do not need. We want *only* TAC access and IOS
> downloads. Softnet provided that option - which Cisco has abolished.
Oh. Interesting. Softnet would have been what we've been asking Cisco
for fo
Hank Nussbacher wrote:
> At 11:24 AM 11-01-09 +0100, Arie Vayner (avayner) wrote:
>> Hank,
>>
>> I think you are referring to SmartNet...
>
> That provides RMA which we do not need. We want *only* TAC access and
> IOS downloads. Softnet provided that option - which Cisco has abolished.
We've se
Hi Hank,
> I was informed that Cisco no longer sells Softnet support. What should
> I
> be asking for in order to open TAC cases directly (not via our Cisco
> Gold
> Partner) as well as to be able to download new IOS versions?
We use Co-brand maintenance, which is purchased from a partner but di
-
From: cisco-nsp-boun...@puck.nether.net
[mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Hank Nussbacher
Sent: Sunday, January 11, 2009 10:28
To: cisco-nsp@puck.nether.net
Subject: [c-nsp] Softnet replacement?
I was informed that Cisco no longer sells Softnet support. What should
I
be
Hank,
I think you are referring to SmartNet...
Arie
-Original Message-
From: cisco-nsp-boun...@puck.nether.net
[mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Hank Nussbacher
Sent: Sunday, January 11, 2009 10:28
To: cisco-nsp@puck.nether.net
Subject: [c-nsp] Softnet replacement
Hi,
On Sun, Jan 11, 2009 at 10:28:28AM +0200, Hank Nussbacher wrote:
> I was informed that Cisco no longer sells Softnet support. What should I
> be asking for in order to open TAC cases directly (not via our Cisco Gold
> Partner) as well as to be able to download new IOS versions?
"Softnet" i
I was informed that Cisco no longer sells Softnet support. What should I
be asking for in order to open TAC cases directly (not via our Cisco Gold
Partner) as well as to be able to download new IOS versions?
Thanks,
Hank
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