Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2010-04-15 Thread Stephen Cobb
I used to do tech work and hand off stuff like this to our repair guy...messed up heat sinks like this one, along with dead memory, were problems that I saw more than anything else. If Cisco doesn't take care of it, hit me off list and I'll put you in touch with someone that can do repair in your a

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2010-04-15 Thread Eric Cables
If cisco gives you grief I'd love to hear about it. On 4/15/10, Tassos Chatzithomaoglou wrote: > One year after the original post, i "finally" met the same issue on a > 6748-GE-TX card. > Anyone got any complaints from Cisco about RMAing it? > > -- > Tassos > > Jay Ford wrote on 29/05/2009 16:58:

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2010-04-15 Thread Jon Lewis
That's a fairly common (but seems to me stupid) design. Basically a U shaped jumper block used to anchor springs holding a heat sink in place. My home desktop motherboard had one pull out just like that. I superglued it back in place and the repair outlasted the rest of the board (a few years

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2010-04-15 Thread Andriy Bilous
We've had one of those, was accepted for RMA without any further questions through channel partner. On Thu, Apr 15, 2010 at 3:21 PM, Tassos Chatzithomaoglou wrote: > One year after the original post, i "finally" met the same issue on a > 6748-GE-TX card. > Anyone got any complaints from Cisco ab

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2010-04-15 Thread Tassos Chatzithomaoglou
One year after the original post, i "finally" met the same issue on a 6748-GE-TX card. Anyone got any complaints from Cisco about RMAing it? -- Tassos Jay Ford wrote on 29/05/2009 16:58: On Fri, 29 May 2009, Tassos Chatzithomaoglou wrote: Can someone please take a photo and upload it somewhere

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-06-15 Thread Kevin Graham
> The first shows the "Z1" socket in the background with the fuzzy loop in the > foreground. The second shows the heat fin & loop in the foregraound with the > socket in the background. The loop is supposed to be in the Z1 socket. Just unpacked a WS-X6748-GE-TX and found a loose jumped in t

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-29 Thread nick hatch
On Fri, May 29, 2009 at 6:58 AM, Jay Ford wrote: > > Based on the responses I've received it seems that this is a fairly common > failure due to a design flaw. I got the usual "that's strange; nobody else > is having this problem" from Cisco. I now have ample justification for > telling them "b

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-29 Thread Buhrmaster, Gary
> I'm trying to determine if this is a systemic problem or just a fluke. I have had it occur on a couple of (older) 67xx cards. Looking at the board, it appeared that the solder joint holding the loop had the classic appearance of a cold solder joint (it looked brittle and crystallized). I have

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-29 Thread Jay Ford
On Fri, 29 May 2009, Tassos Chatzithomaoglou wrote: Can someone please take a photo and upload it somewhere, so everyone else can better understand what exactly is the issue you're talking about? Take a look at: http://myweb.uiowa.edu/jnford/images/IMG_0589.jpg http://myweb.uiowa.edu/jnfo

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-29 Thread Christian Zeng
Hi, * Tassos Chatzithomaoglou wrote: > Can someone please take a photo and upload it somewhere, so everyone else > can better understand what exactly is the issue you're talking about? http://img32.imageshack.us/img32/1692/cimg1691r.jpg http://img30.imageshack.us/img30/1563/cimg1685u.jpg http:/

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-28 Thread Jon Lewis
On Fri, 29 May 2009, Tassos Chatzithomaoglou wrote: Can someone please take a photo and upload it somewhere, so everyone else can better understand what exactly is the issue you're talking about? Pardon the crappy cellphone pic...but http://www.lewis.org/~jlewis/heatsink.jpg The anchor points

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-28 Thread Eric Cables
We experienced the same problem on a number of 6748 blades, and requested failure analysis from Cisco (report below). We were performing a chassis swap, and the heatsink/fin/whatever literally fell off upon card removal, which led to the discovery of the faulty bracket on multiple cards -- but not

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-28 Thread Tassos Chatzithomaoglou
Can someone please take a photo and upload it somewhere, so everyone else can better understand what exactly is the issue you're talking about? -- Tassos Jay Hennigan wrote on 29/05/2009 00:23: In the past 9 days I've found that 3 of our Catalyst 6500 WS-X67xx cards (2 WS-X6748-GE-TX & 1 WS

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-28 Thread Jay Hennigan
In the past 9 days I've found that 3 of our Catalyst 6500 WS-X67xx cards (2 WS-X6748-GE-TX & 1 WS-X6748-SFP) had dislodged heat fins. The fins are supposed to be tethered by a spring hooked into a small wire loop which seems to be soldered onto the circuit board. In the case at hand the wire l

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-28 Thread Lars Lystrup Christensen
ring, CCIE(tm) #20292 Danske Telecom A/S Sundkrogsgade 13, 4 2100 København Ø -Original Message- From: cisco-nsp-boun...@puck.nether.net [mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Jay Ford Sent: 28. maj 2009 18:19 To: cisco-nsp Subject: [c-nsp] heat fins popping loose o

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-28 Thread Jon Lewis
On Thu, 28 May 2009, Jay Ford wrote: I'm trying to determine if this is a systemic problem or just a fluke. It seems like a design flaw, with the spring being too much for the soldered wire loop. Has anybody else seen this? If so, with how many cards & of what types? I've seen this sort of

Re: [c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-28 Thread Peter Rathlev
On Thu, 2009-05-28 at 11:19 -0500, Jay Ford wrote: > In the past 9 days I've found that 3 of our Catalyst 6500 WS-X67xx cards (2 > WS-X6748-GE-TX & 1 WS-X6748-SFP) had dislodged heat fins. The fins are > supposed to be tethered by a spring hooked into a small wire loop which seems > to be soldered

[c-nsp] heat fins popping loose on WS-X67xx cards

2009-05-28 Thread Jay Ford
In the past 9 days I've found that 3 of our Catalyst 6500 WS-X67xx cards (2 WS-X6748-GE-TX & 1 WS-X6748-SFP) had dislodged heat fins. The fins are supposed to be tethered by a spring hooked into a small wire loop which seems to be soldered onto the circuit board. In the case at hand the wire loo