Re: [cisco-voip] 8831 Conference phone call drops

2014-02-12 Thread Martin Schmuker
Hi Dave, do you have any other SIP devices where call flow or signaling has to pass Checkpoint? Are any SIP inspections turned off on Checkpoint? Regards, Martin Von: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] Im Auftrag von Dave Wolgast Gesendet: Mittwoch, 12. Februar 2014 23:56

Re: [cisco-voip] 8831 Conference phone call drops

2014-02-12 Thread Brian Meade (brmeade)
Dave, I'd suggest getting some packet captures and seeing what the traffic actually looks like. Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Dave Wolgast Sent: Wednesday, February 12, 2014 5:56 PM To: Cisco VOIP Newsletter - puck.nether.net Subject: [cisco-vo

[cisco-voip] 8831 Conference phone call drops

2014-02-12 Thread Dave Wolgast
My customer has 3 beautiful new 8831 SIP conference phones running SIP load 9-3-3-5. The customer is running CUCM 9.1(2)SU1. When we make a call from the phone to either internal or PSTN destinations, the remote phone rings. When answered, we get about 1 second of rtp to the 8831, then it drops wi

[cisco-voip] Unity Connection - Call Handler bug re sync to subscriber

2014-02-12 Thread Dana Tong
Morning all, I recall reading about some kind of bug relating to the synchronisation of Unity Call Handlers within a cluster. I have searched the archives in markmail.org but cannot locate it. Does anyone know anything about this? Or has an idea? Cheers Dana __

Re: [cisco-voip] Impact upon licensing in lab environment

2014-02-12 Thread Jeffrey Girard
Ryan - What you say is interesting because it contradicts what the guy on my license TAC case specifically told me (I can provide you his name in a private email if you wish) "Note that the licensing is tied to the eth0 mac address so if your ELM is a VM be sure it has a sta

Re: [cisco-voip] UCCX upgrade

2014-02-12 Thread Ryan LaFountain (rlafount)
Hi Louis, If you ordered a 5.x to 9.x upgrade kit then the license that will be produced by that sales order will be for an upgrade 9.x license. This license is different than a 9.x fresh install license and will require the previous licenses to be present on the 9.x system (as the result of a

Re: [cisco-voip] Impact upon licensing in lab environment

2014-02-12 Thread Ryan Ratliff (rratliff)
I agree with Matthew, if you are spinning up lab clusters or moving things around go with a dedicated ELM/PLM. Note that the licensing is tied to the eth0 mac address so if your ELM is a VM be sure it has a static mac address. There are no node licenses, so you can add multiple cluster to the s

Re: [cisco-voip] S2 Netbox and CUCM

2014-02-12 Thread Ryan Huff
You should be able to setup a standard SIP trunk and point a route pattern at Netbox through the trunk. Then just put a SD to the RP on a phone. Sent from my iPhone > On Feb 12, 2014, at 12:13 PM, Ben Story wrote: > > Has anyone ever done any integration between S2 Netbox security and Cisco IP

Re: [cisco-voip] UCCX upgrade

2014-02-12 Thread Buchanan, James
Agreed. I think the upgrade license mainly allows you to reuse your old licenses, so if you apply the upgrade license, it ought to then allow you to upload your old licenses. James Buchanan | Sr. Network Engineer Presidio | www.presidio.com 12 Cadillac Drive Suite 130, Brentwood, TN 37027 D: 615

Re: [cisco-voip] UCCX upgrade

2014-02-12 Thread Tanner Ezell
You shouldn't have much issue. If you've bought it you'll get it. Worst case might be requiring an email to licens...@cisco.com. On Wed, Feb 12, 2014 at 1:13 PM, Louis Koekemoer (ZA) < louis.koekem...@dimensiondata.com> wrote: > > > Hi all, > > > > I have a question. We need to upgrade a clien

[cisco-voip] UCCX upgrade

2014-02-12 Thread Louis Koekemoer (ZA)
Hi all, I have a question. We need to upgrade a client of ours that is running IPCC 5.x to UCCX 9.x. The supported upgrade path to UCCX is only from IPCC 7.x. We want to avoid having to do a 5 to 7 and 7 to 9 upgrade. If we do a rebuild straight onto 9 on new hardware, will Cisco Licensing g

Re: [cisco-voip] UCS C series audio issues

2014-02-12 Thread Erick Bergquist
Thanks guys, I will check into those items. One system having this is effected by the bug id (8.5.1.11900-21, SU1) but the other was on 8.6.2a and we updated to 8.6.2a SU3 and same issue and the bug info states it should be fixed in 8.6.2a SU3 (23900). On Wed, Feb 12, 2014 at 1:39 PM, Brian Mead

Re: [cisco-voip] UCS C series audio issues

2014-02-12 Thread Brian Meade (brmeade)
What full CUCM version are you running? You're probably hitting CSCtz29142-VMware CUCM Media resources introduces jitter causing bad voice quality. If you get a packet capture from CUCM for one of the calls using a software resource. check the Delta values for the RTP stream in Wireshark. If

Re: [cisco-voip] UCS C series audio issues

2014-02-12 Thread Jason Aarons (AM)
If you put a monitor session (span/Wireshark) on the Switchport does it comes out of IPVMS garbled? From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick Bergquist Sent: Wednesday, February 12, 2014 2:19 PM To: voip puck Subject: [cisco-voip] UCS C series audio issues

[cisco-voip] UCS C series audio issues

2014-02-12 Thread Erick Bergquist
Has anyone experienced choppy/garbled/broken-up audio for MoH, conference calls or MTP audio from UC Servers on UCS C series? All software based (IPVMS). The network side is fine, QoS and no errors on the switch ports. The CPU load is minimal and CM performance minimal also, so no CPU pegging. T

Re: [cisco-voip] Upgrades prohibited... *sigh*

2014-02-12 Thread Lelio Fulgenzi
I hear ya. No jumping for Lelio . --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Onta

Re: [cisco-voip] Upgrades prohibited... *sigh*

2014-02-12 Thread Lelio Fulgenzi
If I had a (supported) VMWare environment to do this all in, I would have considered it. Unfortunately, timing did not allow for this. But it is a good idea. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph

Re: [cisco-voip] Upgrades prohibited... *sigh*

2014-02-12 Thread Bill Talley
Agreed, I was more seeking to clarify if a subscriber needed to be deleted, when was the supported time to do it in that scenario. Ideally I would think you would not want the subscribe info include in the upgrade and/or restore process if it wasn't going to be there after the upgrade or was going

Re: [cisco-voip] Upgrades prohibited... *sigh*

2014-02-12 Thread Ted Nugent
Thanks Ryan The plan was to get the PUB 100% on 9.1.2, kill the old sub forcing the phones to the Pub (reordering CM group to make PUB primary just in case) and then rebuild the Sub from scratch on the same IP/host and/or build a second SUB and reorder the CM groups etc. The problem is we've been g

[cisco-voip] S2 Netbox and CUCM

2014-02-12 Thread Ben Story
Has anyone ever done any integration between S2 Netbox security and Cisco IP phones? Specifically we would like to be able to have an extension or button on a phone open a door. -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0r

Re: [cisco-voip] Upgrades prohibited... *sigh*

2014-02-12 Thread Ryan Ratliff (rratliff)
You shouldn't have to delete any subscribers. In order to do so you'll have to go through a lot of pain removing them from CM groups, etc. What you want to do will save time assuming everything works perfectly and no phone touches the new cluster until all the subs are installed and replication

Re: [cisco-voip] Upgrades prohibited... *sigh*

2014-02-12 Thread Ryan Ratliff (rratliff)
What was stated earlier is correct for you Lelio. Go back to the old docs, forget you ever heard of a thing called Jump upgrade, and move forward like you would have otherwise. Yes, you do need to apply your rehosted license AFTER the DRS restore. CSCtb86875 is the particular defect you'll hit

Re: [cisco-voip] Impact upon licensing in lab environment

2014-02-12 Thread Matthew Loraditch
Subs don't talk to ELM. Only the Pub talks. You then have two possible setups, dedicated ELM/PLM and Colocated ELM/PLM with CUCM or Unity Connection. You also have one other scenario, rebuilding the Pub that you've mentioned. If you have the VM Resources considering all the changes you are talking

[cisco-voip] Impact upon licensing in lab environment

2014-02-12 Thread Jeffrey Girard
Greetings all - My client recently purchased 2 x PAKs for CUCM servers. They have several physical host machines configured with ESX5. My understanding of the difference with CUCM 9 is the ELM. Licenses are no longer tied to the MAC but are tied to some random characters

Re: [cisco-voip] Upgrades prohibited... *sigh*

2014-02-12 Thread Ted Nugent
That would be helpful, thanks. I personally don't see a way around it, supported or otherwise, either that or building a new SUB and updating CM Groups, MGRLs etc... Same amount of work and a couple resets but no downtime. On Tue, Feb 11, 2014 at 8:22 PM, Matthew Loraditch < mloradi...@heliontech

Re: [cisco-voip] CUCILYNC 8.6.2 Deskphone issue

2014-02-12 Thread george.hendrix
Anyone with ideas about this? I downgraded to CUCILYNC 8.6.1 and no longer have this issue. As far as I can tell, we can't upgrade to version 9.X because we're not running Lync yet. Thanks, Bill Hendrix From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of george.hend...@