Re: [cisco-voip] UCCX 9x Desktop Administrator > Work Flow Configuration > Reason Codes gone?

2015-01-20 Thread Haas, Neal
You will also noticed that you can only select 1 reason code now, older version you could select multiple. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Monday, January 19, 2015 11:03 AM To: Anthony Holloway Cc: cisco-voip (cisco-vo

[cisco-voip] Sip trunks and Cisco Unity Express modules

2015-01-20 Thread Gregory Wenzel
I remember somewhere that once a site switches over to Sip Trunks and moves away from PRI or POTS that the CUE card in the router will no longer work? Can anyone shed light on this or kick me in the right direction please? This message w/attachments (message) is solely for the use of the inte

[cisco-voip] Mediasense 10.5 playback

2015-01-20 Thread Leslie Meade
I installed this and while 90% of the time I do not have issues I run into this error every so often.. It does not matter what version of browser I am using I some times get the error saying it cannot play it.. anyone seen this ? [cid:image001.png@01D034B0.E0F81EB0] _

Re: [cisco-voip] SRST with SIP ITSP‏

2015-01-20 Thread Brian Meade
You need to change the dial-peer hunting scheme to look at preference first. dial-peer hunt 3 ephone-hunt 1 sequential preference 9 Now it will use your CUCM dial-peer unless it's down. On Tue, Jan 20, 2015 at 3:26 PM, Kapil Jain wrote: > I am having issue configuring SRST with SIP ITSP. > >

Re: [cisco-voip] SRST with SIP ITSP‏

2015-01-20 Thread Roshan Azeez
Hi, Think you need to specify a preference other than 0 under hunt group for this to work. Kind regards, Roshan On 20 Jan 2015 20:31, "Kapil Jain" wrote: > I am having issue configuring SRST with SIP ITSP. > > I am using CME as SRST, huntgroup is taking preference over an Existing > dial-peer

[cisco-voip] SRST with SIP ITSP‏

2015-01-20 Thread Kapil Jain
I am having issue configuring SRST with SIP ITSP.I am using CME as SRST, huntgroup is taking preference over an Existing dial-peer going to CUCM in non SRST mode. Configuration looks like belowITSP>>>GW>>>CUCM>>>Hunt-Pilot 5000>>List of DN'sSame call flow is required during SRST.Below is the con

Re: [cisco-voip] Cisco Telepresence MX200 as standalone

2015-01-20 Thread Ryan Ratliff (rratliff)
Endpoints running TC software support both SIP and H.323 direct dialing. The latest generation only support on or the other, but older ones can do both at the same time. -Ryan On Jan 19, 2015, at 11:54 AM, Eric Pedersen mailto:peders...@bennettjones.com>> wrote: I see a CalSetupMode option u

[cisco-voip] SRST with SIP ITSP

2015-01-20 Thread Kapil Jain
I am having issue configuring SRST with SIP ITSP. In CME as SRST, huntgroup is taking preference over Existing dial-peers. Configuration looks like below ITSP>>>GW>>>CUCM>>>Hunt-Pilot 5000>>List of DN's Same call flow is required during SRST. Below is the config in GW

Re: [cisco-voip] UCCE-Enterprise CVP script question

2015-01-20 Thread Jason Aarons (AM)
Bugs around Unity Connection Media Master and Java had made that a no-go for me. Back to Audacity to record prompts (google for help). When using either the Cisco Unity Connection Administration (CUCA) or the Cisco Unity Connection Personal Communications Assistant (PCA) web applications to up

Re: [cisco-voip] A little 7925 Config Help please!

2015-01-20 Thread Brian Meade
Just use Auto (AKM)- http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/administration/guide/7925pcfg.html#wp1335330 On Tue, Jan 20, 2015 at 10:42 AM, David Zhars wrote: > Hi All. > > Been a while since I set one of these up. Had to remember how to unlock > the settings! >

[cisco-voip] A little 7925 Config Help please!

2015-01-20 Thread David Zhars
Hi All. Been a while since I set one of these up. Had to remember how to unlock the settings! So now I am in settings, typing in the SSID. And the next setting on the phone is "Security Mode". We are using WAP4410s, and in the WAP it says "WPA2-Personal Mixed". I see no matching setting on the

Re: [cisco-voip] dx80 wallpaper resolution

2015-01-20 Thread Heim, Dennis
I know when you do the screenshot off the device /CGI/Screenshot it shows 1920x1080. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter] [chat][Phone][video] "Innovation happens on project squared" -

[cisco-voip] dx80 wallpaper resolution

2015-01-20 Thread Tim Frazee
hey all, Anyone have any experience with setting a wallpaper on a DX80? I've gotten how to set the file from UCM all figured out but the issue I'm having is the dimensions of the file itself and how Android interprets the file. Data Sheet says the screen is 1920 x 1080 while the admin guide to ma

Re: [cisco-voip] UCCE-Enterprise CVP script question

2015-01-20 Thread Mike King
I was told (several releases ago, and haven't done this since) that you can record your greeting as a voicemail on Unity Connection, and it will be the correct WAV format, if you don't want to mess with a PC rig. Mike On Tue, Jan 20, 2015 at 8:52 AM, Ryan Burtch wrote: > The script greetings ar

Re: [cisco-voip] UCCE-Enterprise CVP script question

2015-01-20 Thread Ryan Burtch
The script greetings are usually done by a voice talent company or in house via audacity or some other PC recording app. The .wav files need to conform to 64kbps ulaw. http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html The wav files are then copied to the media server

Re: [cisco-voip] UCCX Finesse Workflows/call info

2015-01-20 Thread Ed Leatherman
Hi Anthony, Callvariable1 through 10 are available, plus these: https://www.dropbox.com/s/2bg6z2562a53v3x/FinesseActionVariables.png?dl=0 I think i'm just going to be stuck editing the script and storing the calling number in one of the variables.. original author/person responsible is out on ext

Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...

2015-01-20 Thread Ed Leatherman
This is excellent thanks for the news - this will make migration much easier for us. I've worked a little with using the standalone CUIC to create custom reports in UCCX Integrated CUIC about 8 months ago but my migration project got pushed to the backburner. We ordered a Lab-use only CUIC license