Re: [cisco-voip] CUCM 11.0 Release Date?

If past experience has anything to do... Cisco Live + 30-60 days NPH. That is what we have seen consistently year after year. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 "Innovation happens on project squared" -- http://www.projectsq

Re: [cisco-voip] Finesse 10.5 Agents stuck in reserved

I'm curious t know what his state looks like from within Finesse Supervisor or CUIC Live Data. On Fri, Mar 6, 2015 at 11:59 AM Jose Colon II wrote: > I have some agents that every so often get stuck in reserved state. They > close the browser and reopen and it still says stuck in reserved. The >

[cisco-voip] Finesse 10.5 Agents stuck in reserved

I have some agents that every so often get stuck in reserved state. They close the browser and reopen and it still says stuck in reserved. The browser does not allow them to log out just close the browser. I did a test I logged into his computer and logged into finesse with firefox and it sho

Re: [cisco-voip] CUCM 11.0 Release Date?

Adding to Dennis's question below, is CUCM v11 going to be discussed at Cisco Live in June? I see no sessions or breakouts about this. There's a few sessions on CUC and UCCX roadmaps but nothing similar with regards to UCM. Thanks! - Dan -Original Message- From: cisco-voip [mailto:cisc

Re: [cisco-voip] possible cisco.com/go/tool idea?

passwords stored in clear text in active-advisor log files. ayie --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.

Re: [cisco-voip] possible cisco.com/go/tool idea?

OK, thanks. I'm taking a look at the FAQ. There are a few things we will need to try to get things working. It seems there are a number of exceptions, but it seems there are also workarounds. Too bad it takes too long to get a proof of concept working. --- Lelio Fulgenzi, B.A. Senior An

Re: [cisco-voip] possible cisco.com/go/tool idea?

Is this thing supposed to work on private IP address ranges? It says my hosts are not reachable, but I can SSH directly from my workstation. We don't have HTTP(S) enabled, only telnet and ssh. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications

Re: [cisco-voip] possible cisco.com/go/tool idea?

Yes, it uses the PC you run it from to do the scanning. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com "From sour-faced saints and silly devotions, good Lord, preserve us!". -- St. Teresa of Avila On Fri,

Re: [cisco-voip] possible cisco.com/go/tool idea?

Interesting. Thanks for this. I was hoping for a more manual process, believe it or not. To get this working, we'd likely have to open up quite a few ports, etc. But it might be worth a try. Something sending information back to the mother ship might unsettle a few people. Especially with

Re: [cisco-voip] possible cisco.com/go/tool idea?

Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com "From sour-faced saints an

[cisco-voip] possible cisco.com/go/tool idea?

I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some

Re: [cisco-voip] DNIS Question

Not automatically, I agree. Thanks, Ryan Original Message From: Daniel Pagan Sent: Friday, March 6, 2015 09:34 AM To: Ryan Huff ,dennis.h...@wwt.com,norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net Subject: RE: [cisco-voip] DNIS Question > > >But this doesn’t provide

Re: [cisco-voip] DNIS Question

But this doesn’t provide the logic required for the call acceptance rule of “accept only the first (regardless of ToD), reject all others, reset after 24 hours”. Aside from using some form of UCCX scripting or using a custom app integrated through the JTAPI or Routing Rules API, I too don’t see

Re: [cisco-voip] DNIS Question

If youre on a modern version of ccm you could use a combo of "route to next hop with calling party I'd" and hunts. That would be a fun one to play around with. Thanks, Ryan Original Message From: "Heim, Dennis" Sent: Friday, March 6, 2015 09:13 AM To: norm.nichol...@kitchene

Re: [cisco-voip] DNIS Question

Out of the box no. You could leverage the Routing Rules API to build a policy and database lookup. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter] [chat][Phone][video] "Innovation happens on proj

[cisco-voip] DNIS Question

I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After the