Re: [cisco-voip] Finesse customisations - feedback

Abhiram, Please have a look at the discussion on the community. https://communities.cisco.com/thread/51226 this list was set up ate the UCCE Tech Summit in Amsterdam, and has been discussed with Ted Phipps with the whole group there. Also please ask your question in that thread or the community,

Re: [cisco-voip] Finesse customisations - feedback

Hi Erik, This is actually a follow up of that and also a follow-up of the Ask-the-Expert session I did on Finesse. I noticed that there are quite a few partners on this group who might not have had a chance to provide feedback on those two events and hence the question. Cheers, Abhiram Kramadh

Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...

Hi Justin, I just confirmed, there is no CAD update with the Mixed Mode COP file. The Release Notes will be modified accordingly to remove the typo and list the CAD version as .95, the same as that of 10.6(1) base. Thank you, Ryan LaFountain Unified Contact Center Cisco Services Direct: +1 919

[cisco-voip] Security audit tool

Is anyone aware of a security auditing tool for CUCM and its ancillary products? Looking for a pass/fail type of tool, or possibly even something that could apply/enforce a security template? Thanks, Rob ___ cisco-voip mailing list cisco-voip@puck.neth

Re: [cisco-voip] BAT on VG350 ports

Thanks Dave, I tried that but, seeing as I have a Windows x64 system and x64 Office 2013, my system does not like the xlt file. I am building a x32 system, in one of my VM's. That should allow me to get into the template. Thanks for the guideline. -Mike Michael T. Voity University of V

Re: [cisco-voip] Cisco Finesse vs CAD

I would assume that is a fair assessment that CAD will be phased out. There is a decent white paper on the differences between CAD and Finesse here http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/white-paper-c11-730883.pdf (It's slightly out o

Re: [cisco-voip] jabber dual domain question

That is where the problem lies with the GUI when using the pinpoint subdomain to deal with an internal domain of .local (or any other non-public domain) and a public domain of .com, .net, .us, etc If the SRV resides in the protocol folder of the pinpoint subdomain, at least in my testing, the SRV

Re: [cisco-voip] jabber dual domain question

Erick, Yes, you are absolutely correct. If you are configuring pinpoint DNS, then you have to use command line. From: Erick Wellnitz [mailto:ewellnitzv...@gmail.com] Sent: Tuesday, April 14, 2015 12:06 PM To: Matt Slaga (AM) Cc: Eric Pedersen; cisco-voip@puck.nether.net Subject: Re: [cisco-voip

Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA t

You probably want to look at “Intrasite” networking first. Intersite networking is for linking up 2 intrasite networks. For intersite networking, they don’t need to be the same version but there may be some minimums. 7.X would be might only concern, anything later than that should be able to jo

[cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU

Enterprise customer has 5 Unity Connection clusters (version 7 thur 10.x). Customer wants to be able to “ send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU” Is the right solution Unity Connection Intersite networking or should

[cisco-voip] MOH Default Files

So somehow a customer's server lost these, where might I find the source files to reupload? Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook | Twitter | LinkedIn

Re: [cisco-voip] MOH Default Files

If someone has access to a >8.5 cluster; you can pick the MOH tars out of a DRS backup. You can also get them from the CLI (http://www.netcraftsmen.com/retrieving-music-on-hold-moh-files-from-cucm/). Thanks, -R From: mloradi...@heliontechnologies.com To: cisco-voip@puck.nether.net Date: Tue,

Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA t

[cid:image001.png@01D076DE.12B95EE0] (this is from a CUC 10.x doc) Hope this helps ☺ Mehtab Shinwari | CCNP-V/RS, VCP-DCV Senior Support Engineer – Team Lead 7am-7pm | Fri-Sun +1-212-616-7859 office +1-212-616-7850 fax www.fidelus.com From: cisco-voip [mailto:cisco-v

Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA t

Plus there is http networking. But with the old networking you get 10 intrasite + 10 intrasite= 20 intersite. > On Apr 14, 2015, at 4:08 PM, Mehtab Shinwari wrote: > > > > (this is from a CUC 10.x doc) > > Hope this helps J > > > Mehtab Shinwari | CCNP-V/RS, VCP-DCV > Senior Support E