Re: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

2015-10-01 Thread Abhiram Kramadhati (akramadh)
Closing the loop on this. The CAD version for 10.6(1) is 10.6.1.95 The CAD version for 10.6(1)SU1 is 10.6.1.1057 The compatibility matrix for 10.6(1)SU1 has wrongly mentioned it as 10.6.1.95 and CSCuw51442 has been filed to correct this. As a side note, it would be best to plan for a client sid

Re: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

2015-10-01 Thread Abhiram Kramadhati (akramadh)
Hi Nate, Yes, it is supported. It has not been updated on the guide, the document defect has been filed to address that: CSCuw51381 There seem to be a couple of places that haven¹t been updated after SU1 was released :) Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Collabo

Re: [cisco-voip] Upgrade of CUCM with UCCX HA enabled

2015-10-01 Thread Anthony Holloway
RE: Hunt Groups Just make sure you're following the restrictions of such a design: "Agent extensions cannot be added to hunt lists or hunt groups. If an agent has only one line, then the agent phone cannot be part of a hunt list or hunt group. In the case of multiple lines, none of the lines on t

Re: [cisco-voip] Phantom tomcat-trust cert

2015-10-01 Thread Brian Meade
You can try to download the tomcat.pem from the publisher and manually install it on the presence server as a tomcat-trust. Since the Common Name is the same, it should replace the existing tomcat-trust. On Wed, Sep 30, 2015 at 10:19 PM, James Andrewartha < jandrewar...@ccgs.wa.edu.au> wrote: >

Re: [cisco-voip] Unity Connection 11 /ssosp/relay - Access Denied 403

2015-10-01 Thread Matthew Loraditch
I have had that issue on 10.5.2 servers. Sometimes disabling secure os enforcement during the enablement helps. We have very few people who use the admin pages so I've never bothered to engage TAC due to time constraints as user facing pages have never had an issue. Matthew G. Loraditch - CCNP-

Re: [cisco-voip] Unity Connection 11 /ssosp/relay - Access Denied 403

2015-10-01 Thread Thomas LeMay
Hi, Matthew, We have SSO configured on our unity connection 10.5.2 cluster but it is behaving oddly. We have to access serviceability to use the sso but we need to sign in with a user name and password for the administration web page. Did you have this issue? Tom From: cisco-voip [mail

[cisco-voip] Unity Connection 11 /ssosp/relay - Access Denied 403

2015-10-01 Thread Matthew Loraditch
Anyone seen this one? I love sso but the various issues in getting it online the first time drive me insane.. I'm also now seeing IM&P in a constant redirect loop after I enabled that server... Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebo

Re: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

2015-10-01 Thread NateCCIE
I am hoping that you can upgrade from 10.6.1 su1 to 11. Do you know of that will also be permitted? Sent from my iPhone > On Sep 30, 2015, at 8:49 PM, Abhiram Kramadhati (akramadh) > wrote: > > CSCuw49432 filed to include 10.6(1) in supported upgrade path > > Working to get the CAD upgrade

Re: [cisco-voip] strange shared line behavior on 88XX phones

2015-10-01 Thread Daniel Pagan
Hey Anthony – very valid points. I assumed the delayed 487 final response Erick mentioned was in reference to phones continuing to ring past the answer, and not stopping the ringer when the call is answered elsewhere. Based on console logs, the 487 seems to be a prerequisite to disabling the lo

Re: [cisco-voip] Upgrade of CUCM with UCCX HA enabled

2015-10-01 Thread Justin Steinberg
You drop calls in queue and on the IVR when you restart the engine. It takes about a minute usually on restart and calls can get busy signals during that time. In some cases, I create backup UCM hunt groups and route the calls around CCX entirely. They lose reporting and IVR but calls get to age

[cisco-voip] Upgrade of CUCM with UCCX HA enabled

2015-10-01 Thread Nathan Reeves
Currently running UCCX 9.0.1 with Warm Standby HA enabled. Scheduling an upgrade in the CUCM version from 9.1.2SU1 to 9.1.2SU4 and trying to determine if we can minimise downtime on the UCCX component. When the switch version is completed you understanably end up with JTAPI versions out of sync w