Re: [cisco-voip] AA on CUC question

2017-03-27 Thread Brian Meade
You have 3 Call Handlers in this kind of setup usually. One that does the time of day check then a separate open call handler and separate closed call handler. Only set a schedule on the time of day call handler and have open greeting play nothing then send call to open call handler. For closed

Re: [cisco-voip] AA on CUC question

2017-03-27 Thread James Avalos via cisco-voip
Call Transfer Rules can be assigned different behavior (Edit > Transfer Rules) . They should follow the schedule that you assigned to the CH in the CH basics config page. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ahmed Abd EL-Rahman Sent: Monday, March 27, 2017

[cisco-voip] AA on CUC question

2017-03-27 Thread Ahmed Abd EL-Rahman
Hi Gents, I have a question regarding auto attendant configurations on Unity connection, I have configured AA call handlers and it is working just fine but I have a request to configure auto attendant that has different behaviors based on working hours/non-working hours' time of the day. Takin

Re: [cisco-voip] Question about Error reporting on 88XX handsets

2017-03-27 Thread Chad Burnham
HI Ryan, Yes we are interested in the script. Thank you! Chad From: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Sent: Monday, March 27, 2017 9:09 AM To: Chad Burnham Cc: cisco-voip voyp list ; Joe Martini (joemar2) Subject: Re: [cisco-voip] Question about Error reporting on 88XX hands

Re: [cisco-voip] Question about Error reporting on 88XX handsets

2017-03-27 Thread Chad Burnham
HI Joe, Thanks for this! We will give it a try. Chad From: Joe Martini [mailto:joem...@cisco.com] Sent: Monday, March 27, 2017 5:32 AM To: Chad Burnham Cc: Cisco VoIP Mailing List - Puck (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Question about Error reporting on 88XX handsets

Re: [cisco-voip] Question about Error reporting on 88XX handsets

2017-03-27 Thread Ryan Ratliff (rratliff)
I have sample python code (using flask) as well if you are interested in that, both for PRTs and TC/CE automatic crash reporting. -Ryan On Mar 27, 2017, at 7:32 AM, Joe Martini (joemar2) mailto:joem...@cisco.com>> wrote: Hi Chad, The phone’s built in error reporting (Problem Reporting Tool)

Re: [cisco-voip] Question about Error reporting on 88XX handsets

2017-03-27 Thread Joe Martini
Hi Chad, The phone’s built in error reporting (Problem Reporting Tool) will send to the "Customer support upload URL” defined in CUCM under the device or common phone profile or enterprise phone config using HTTP. If no URL is defined you see the “Error: -1” message and the phone tells you to

[cisco-voip] Need help on inbound call flow

2017-03-27 Thread Sathya
Hi guys, Need a help. Scenario is : ITSP --> CUBE --> CUCM --> IP Phone I can see the call going to the IP Phone with 401 Authorization and then with Re-Invite it is ringing and 200 OK but I am not hearing any ringing and the device is also not ringing. Not sure what is the reason. Can anyone he