Well, that feels like something I should have known years ago.
DJ
From: Tanner Ezell
Sent: Wednesday, April 7, 2021 2:19 PM
To: Matthew Loraditch
Cc: Brian V ; DJ Lundberg ;
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX Hold Music
Barge in vs interruptible
One disables keypad ent
Barge in vs interruptible
One disables keypad entries :)
On Wed, Apr 7, 2021 at 11:54 AM Matthew Loraditch <
mloradi...@heliontechnologies.com> wrote:
> That wouldn’t matter in this scenario but appreciate the info!
>
>
>
> Matthew Loraditch
> Sr. Network Engineer
> p: *443.541.1518* <443.541.1
That wouldn’t matter in this scenario but appreciate the info!
Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: DJ Lundberg
Sent: Wednesday, April 7, 2021 2:48 PM
To: Matthew Loraditch ; Brian V
Cc: cisco-voip@puc
One word of caution using a play prompt step for the hold music: This allows
the caller to press the # key and skip the remaining portion of the prompt.
It’s not a huge deal, but something to be aware of if you previously would have
used the delay step to control how long the caller is waiting
