Thanks, I’ll look in to that. TAC’s solution was turn off RTMT alerts until
they fix it in SU3 or SU3ES?
Jason
From: Gentoo
Sent: Tuesday, April 11, 2023 8:45 PM
To: JASON BURWELL
Cc: Terry Oakley ; voip puck
Subject: Re: [cisco-voip] [EXTERNAL] quick question about UCCX license
Specific
Specific License Reservation (SLR) is the best way to resolve the UCCX Smart Licensing defects. Once applied and rebooted you have blissful silence from the eternal Smart Licensing failures.On Apr 11, 2023, at 19:23, JASON BURWELL wrote:
My experience has always been that the new licenses
My experience has always been that the new licenses don’t take affect until the
nodes are restarted, in other words the license could expire and you would
continue to operate normally as long as the nodes were not restarted. I don’t
recommend relying on that though. I remember one time in partic
Thank you all. I will restart everything as I have uploaded the new file and
the old one is still being displayed. MAC and counts appear to match
identically but will see what happens after the restart.
Terry
From: JASON BURWELL
Sent: Tuesday, April 11, 2023 10:40 AM
To: Terry Oak
You should not need to restart but if I were you (out on vacation when the old
license expires) I would restart both nodes during a maintenance window to make
sure it likes the new license and verify license counts. I’ve had licenses
issued before that had incorrect seat and feature counts. It’s
Terry,
There should be no need to restart the VMs.
It should have said that the uploaded successfully and you should see the
updated license counts on the display licenses page.
If not I’d look and verify that the License MAC in the .lic matches the machine
License MAC.
We just received an updated license for our UCCX cluster. (On pub one sub).
I have loaded the license but want to confirm that to apply the license I
need to restart the two VM's or is there a command line that I can run to
apply the license? Leaving on vacation in 4 days and the current license