Re: [cisco-voip] [EXTERNAL] quick question about UCCX license

2023-04-11 Thread JASON BURWELL
Thanks, I’ll look in to that. TAC’s solution was turn off RTMT alerts until they fix it in SU3 or SU3ES? Jason From: Gentoo Sent: Tuesday, April 11, 2023 8:45 PM To: JASON BURWELL Cc: Terry Oakley ; voip puck Subject: Re: [cisco-voip] [EXTERNAL] quick question about UCCX license Specific

Re: [cisco-voip] [EXTERNAL] quick question about UCCX license

2023-04-11 Thread Gentoo
Specific License Reservation (SLR) is the best way to resolve the UCCX Smart Licensing defects. Once applied and rebooted you have blissful silence from the eternal Smart Licensing failures.On Apr 11, 2023, at 19:23, JASON BURWELL wrote: My experience has always been that the new licenses

Re: [cisco-voip] [EXTERNAL] quick question about UCCX license

2023-04-11 Thread JASON BURWELL
My experience has always been that the new licenses don’t take affect until the nodes are restarted, in other words the license could expire and you would continue to operate normally as long as the nodes were not restarted. I don’t recommend relying on that though. I remember one time in partic

Re: [cisco-voip] [EXTERNAL] quick question about UCCX license

2023-04-11 Thread Terry Oakley
Thank you all. I will restart everything as I have uploaded the new file and the old one is still being displayed. MAC and counts appear to match identically but will see what happens after the restart. Terry From: JASON BURWELL Sent: Tuesday, April 11, 2023 10:40 AM To: Terry Oak

Re: [cisco-voip] [EXTERNAL] quick question about UCCX license

2023-04-11 Thread JASON BURWELL
You should not need to restart but if I were you (out on vacation when the old license expires) I would restart both nodes during a maintenance window to make sure it likes the new license and verify license counts. I’ve had licenses issued before that had incorrect seat and feature counts. It’s

Re: [cisco-voip] quick question about UCCX license

2023-04-11 Thread Thomas Maniccia
Terry, There should be no need to restart the VMs. It should have said that the uploaded successfully and you should see the updated license counts on the display licenses page. If not I’d look and verify that the License MAC in the .lic matches the machine License MAC.

[cisco-voip] quick question about UCCX license

2023-04-11 Thread Terry Oakley
We just received an updated license for our UCCX cluster. (On pub one sub). I have loaded the license but want to confirm that to apply the license I need to restart the two VM's or is there a command line that I can run to apply the license? Leaving on vacation in 4 days and the current license