Re: [cisco-voip] Cisco Finesse vs CAD

2015-04-14 Thread Mathew Miller
I would assume that is a fair assessment that CAD will be phased out. There is a decent white paper on the differences between CAD and Finesse here http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/white-paper-c11-730883.pdf (It's slightly out o

[cisco-voip] AQM 10.5 Recordings Playback

2015-10-16 Thread Mathew Miller
Hello All, Fresh install of AQM 10.5 SR6 integrated with UCCX 10.6 Recording seem to be working ok, and I can see them being written for both audio and screen scrapes to the directories i specified during install but in the admin interface I don't see the recordings displaying in the Web Interfac

Re: [cisco-voip] AQM 10.5 Recordings Playback

2015-10-16 Thread Mathew Miller
ed for the screen capture on a citrix server. On Fri, Oct 16, 2015 at 12:15 PM, Brian Meade wrote: > I think some of them take some time to encrypt the files and put them up > on the webpage. Have you given it a day? Do you see the files getting > encrypted? > > On Fri, Oct 16, 2015

[cisco-voip] CUC 10.5 to 14 ER Not working

2022-01-03 Thread Mathew Miller
Hello, Working on an upgrade from CUC 10.5 to 14. Publisher finished and didn't seem to have any issues. After running the post upgrade check COP file it fails 1.1 FAIL Cluster Database Status (Node authentication and replication status) When I do a utils dbreplication status it shows

Re: [cisco-voip] CUC 10.5 to 14 ER Not working

2022-01-03 Thread Mathew Miller
at 10:22 AM James Buchanan wrote: > Hello, > > Have you upgraded the subscriber? That needs to be done before database > replication will work. > > Thanks? > > James > > On 3 Jan 2022, at 18:15, Mathew Miller wrote: > >  > Hello, > > Working on an u

Re: [cisco-voip] CUC 10.5 to 14 ER Not working

2022-01-03 Thread Mathew Miller
version, didn’t it? I remember Unity > Connection doing that. It’s on version 14 already right? I think that’s a > bug. > > Probably the most straightforward way to resolve is to rebuild the > subscriber from scratch. > > On 3 Jan 2022, at 18:52, Mathew Miller wrote: > >

Re: [cisco-voip] CUC 10.5 to 14 ER Not working

2022-01-03 Thread Mathew Miller
> Sent from my iPhone > > On Jan 3, 2022, at 2:07 PM, Mathew Miller wrote: > >  > > CAUTION: This email originated from outside of the University of Guelph. > Do not click links or open attachments unless you recognize the sender and > know the content is safe

Re: [cisco-voip] CUC 10.5 to 14 ER Not working

2022-01-03 Thread Mathew Miller
ng. > > From: cisco-voip On Behalf Of Mathew > Miller > Sent: Monday, January 3, 2022 1:54 PM > To: James Buchanan > Cc: Cisco VOIP > Subject: Re: [cisco-voip] CUC 10.5 to 14 ER Not working > > [EXTERNAL] > > The subscriber will not upgrade. > I'm g