Re: [cisco-voip] Outbound SIP connection failing in CUBE due to some timer... maybe.

2021-04-27 Thread Sreekanth Narayanan (sreenara) via cisco-voip
Thanks Nick! This clears up the mystery of why the router was behaving different from default. -sreekanth From: Nick Barnett Sent: Tuesday, April 27, 2021 9:11 PM To: Sreekanth Narayanan (sreenara) ; cisco-voip Subject: Re: [cisco-voip] Outbound SIP connection

Re: [cisco-voip] Outbound SIP connection failing in CUBE due to some timer... maybe.

2021-04-16 Thread Sreekanth Narayanan (sreenara) via cisco-voip
Nick, What's the disconnect cause from the CUBE? 102? Do you have logs for this call? Would be clear which timers are expiring, causing the problem. debug ccsip message debug ccsip error debug ccsip info -sreekanth From: cisco-voip on behalf of Nick Barnett S

[cisco-voip] End-to-End Troubleshooting & Central Log Repo

2019-09-30 Thread Sreekanth Narayanan (sreenara) via cisco-voip
Hey All! I'm reaching out to understand how call issues are troubleshot today end-to-end within an enterprise. I wanted to get a sense of whether you all use any applications that act as Central Logging servers for all the applications that provide Collaboration services. For example, CUCM, UC

Re: [cisco-voip] CME 12.5 SIP

2019-08-25 Thread Sreekanth Narayanan (sreenara)
This behavior sounds as though the phone thinks it’s registered to the CME, but isn’t.. What are the outputs of these commands? show voice register pool all brief show voice register global show voice register pool Also, take a packet capture from the CME if you can to see if any SIP packets ar

Re: [cisco-voip] TCL Script to play message for hotel room?

2019-02-11 Thread Sreekanth Narayanan (sreenara) via cisco-voip
Yes, VXML is no longer supported on the ISR4K so these routers cannot be used in a CVP deployment as VXML gateways. The VVB is the alternative. I’m not sure the fax TCL script has been tested on ISR4K, but BACD has been tested and works fine. Regards Sreekanth From: cisco-voip On Behalf Of Le

Re: [cisco-voip] TCL Script to play message for hotel room?

2019-02-11 Thread Sreekanth Narayanan (sreenara) via cisco-voip
Yes this is tested in BE4K. BACD is implemented for queuing. This script should work fine. https://software.cisco.com/download/home/286322812/type/282786567/release/3.0.0.6 The bug wasn’t reproducible in the customer environment. Regards Sreekanth From: cisco-voip On Behalf Of Brian Meade Sent

Re: [cisco-voip] No ring back Tone For Switched off Mobile

2016-05-23 Thread Sreekanth Narayanan (sreenara)
This happens when the CUBE receives the prompt from the ITSP over RTP and is not aware of where it has to stream this prompt because CUCM does Delayed Offer by default. So Cube doesnt have the phone's IP address. You can fix this by forcing CUCM to send provisional acknowöedgement by: 1. putting

Re: [cisco-voip] Authenticating sip trunk to ITSP from CUBE?

2016-05-04 Thread Sreekanth Narayanan (sreenara)
What IOS version are you running on the CUBE? I can think of a couple of things. 1. In 15.6(2)T, a new feature has been introduced called multi-tenant where you can configure separate voice class tenants. Each tenant can have separate authentication mutually exclusive to one another and can be bo

Re: [cisco-voip] Slip sec on PRI

2016-02-12 Thread Sreekanth Narayanan (sreenara)
Hey Scott, Unfortunately, there is no way you can configure the RTMT or syslogs to catch slips on the lines. You would need something along the lines of an EEM applet running on the router which runs the show controller t1/e1 x/y/z output at regular intervals and looks for increases in the slip

Re: [cisco-voip] CME - bACD support with SIP phones ?

2016-01-04 Thread Sreekanth Narayanan (sreenara)
?The BACD script has not been updated for Voice Hunt Groups yet. This is in the roadmap for July 2016.? Thanks Sreekanth From: cisco-voip on behalf of Brian V Sent: Monday, January 4, 2016 8:44 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] CME - b

Re: [cisco-voip] Rightfax transmission errors

2015-12-14 Thread Sreekanth Narayanan (sreenara)
Hi Frank, Based on the working faxes between the VG224s and the RF, we can say that the network is stable. And you don’t seem to have seen the RTN with this flow. We can also say that both devices in this call flow work fine. Now when you make calls from the VG224s to the PSTN, the fax machines

Re: [cisco-voip] SIP call failure

2015-12-03 Thread Sreekanth Narayanan (sreenara)
Try this. voice class sip-profiles 1 request INVITE sip-header allow-header modify ", UPDATE" "" apply this profile under voice service voip -> sip, or under the dial-peer pointing to the ITSP. /S From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ahmed Abd EL-Rahman Se

Re: [cisco-voip] Video on PCM captures, Packet captures and DS0 Dumps on IOS routers

2015-12-01 Thread Sreekanth Narayanan (sreenara)
Hey Guys! Just a follow up, the video is now on Youtube. https://www.youtube.com/watch?v=HkPjTBvx_YA Sreekanth From: Sreekanth Narayanan (sreenara) Sent: Tuesday, November 17, 2015 1:20 PM To: cisco-voip@puck.nether.net Subject: Video on PCM captures, Packet captures and DS0 Dumps on IOS

Re: [cisco-voip] 7925s and 7921s losing registration

2015-11-19 Thread Sreekanth Narayanan (sreenara)
: Sreekanth Narayanan (sreenara) Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] 7925s and 7921s losing registration They were never on a secure cluster... it was 1.4.4.3 before... the issue was there before. We upgraded to try to resolve this issue... Jonathan On Thu, Nov 19, 2015 at 12:33

Re: [cisco-voip] 7925s and 7921s losing registration

2015-11-18 Thread Sreekanth Narayanan (sreenara)
Did you start seeing this issue only after upgrading the firmware? What was the firmware they were running before? Were these phones moved from a secure cluster to this one? From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Thursday, November 19, 20

[cisco-voip] Video on PCM captures, Packet captures and DS0 Dumps on IOS routers

2015-11-16 Thread Sreekanth Narayanan (sreenara)
Hey Guys! I created a video on CSC for instructing customers on taking PCM captures, Packet captures and DS0 Dumps on the IOS routers. Here's the link for this video. http://cs.co/6180BuNir Please share this with people who can benefit from the video! These captures can be used in troubleshooti

Re: [cisco-voip] call tracking question

2015-11-15 Thread Sreekanth Narayanan (sreenara)
Thanks Dan! Glad you liked the video! Sreekanth From: Daniel Pagan [mailto:dpa...@fidelus.com] Sent: Monday, November 16, 2015 2:14 AM To: Ahmed Abd EL-Rahman ; Sreekanth Narayanan (sreenara) ; cisco-voip@puck.nether.net Subject: RE: call tracking question Sreekanth: Really enjoyed your LUA

Re: [cisco-voip] call tracking question

2015-11-15 Thread Sreekanth Narayanan (sreenara)
You'll firstly need to find the call using the called or calling number, and then you can track it using the Global call identifier in the CCAPI logs. For example, in this line: 8261462: Sep 29 14:31:10.720: //640449/14CF2490BDF1/CCAPI/cc_api_call_connected: Call Entry(Connected=TRUE, Responsed

Re: [cisco-voip] moving voicemail integration from exchange 2003 to 2010

2015-09-24 Thread Sreekanth Narayanan
ange 2010 shortly > > > Jorge Rodriguez, CCNP, CCNP-V > Senior Voice/Data Network Consultant > Netxar Technologies, a Digicel Company > Cel 7876888530 > Office 7877650058 > jorge.rodrig...@netxar.com > > > > > On Sep 24, 2015, at 9:08 AM, Sreekanth

Re: [cisco-voip] moving voicemail integration from exchange 2003 to 2010

2015-09-24 Thread Sreekanth Narayanan
I'm guessing you're using Unity? www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity/7x/using_exch2010/usingex2010withcu7x5x.pdf On 24 September 2015 at 18:33, Jorge L. Rodriguez Aguila < jorge.rodrig...@netxar.com> wrote: > Is this basically breaking whats done and starting over or is there som

Re: [cisco-voip] Analog ports on a 2901

2015-09-22 Thread Sreekanth Narayanan
You could switch on 'debug vpm signal' and log the debugs to a syslog server or to the buffer. You'll need to increase the buffer size. Another trace that you can use after the call completes is 'show voice trace

Re: [cisco-voip] Cisco CME

2015-07-07 Thread Sreekanth Narayanan
Hi Quenten, Where does the BACD script fail? Are you able to hit the application and hear the prompts at least? Could you share your configuration? Thanks sreekanth On 8 July 2015 at 09:50, Quenten Grasso wrote: > Hi Everyone, > > > > I’m trying to setup an Auto Attendant on a Cisco Call mana

Re: [cisco-voip] Cisco Unified Video Camera for 9900 Series

2015-04-27 Thread Sreekanth Narayanan
Hey Euan, I don't think that's possible. I'm not sure where this information is present. In the datasheet, it does say that you can mount the camera on a PC and connect it to the phone via an extended usb cable. It doesn't mention directly connecting this camera to the PC. http://www.cisco.com/c/

Re: [cisco-voip] PRI within CUBE - pitfalls?

2015-03-28 Thread Sreekanth Narayanan
It should be ok, but you cannot keep a live audio source on the router, multicast that, and expect the cube component on the same router to listen to this stream in a hold scenario. On 28 March 2015 at 17:27, Barry Howser wrote: > I am migrating a customer's PRI off an old unsupported 3745 route

Re: [cisco-voip] AD Sync

2014-11-26 Thread Sreekanth Narayanan
Hi Shabbar, What is the CUCM version? So the users go into Inactive mode every 6 hours? Or once everyday? If once, what time does that happen and is that during a sync? Have you taken a look at the DirSync logs during the period of failure? What about a packet capture to see if this could be an i

Re: [cisco-voip] Delete Log Files

2014-09-23 Thread Sreekanth Narayanan
Martin, Is there a reason you'd like to do this? What is the use case? By default, the older traces will get overwritten when there is no space left for newer traces. You can manually delete the files from the CLI or the Remote Browse on RTMT. Thanks Sreekanth On 23 September 2014 15:43, Martin

Re: [cisco-voip] SCCP/SDL trace question re:transfer

2014-09-01 Thread Sreekanth Narayanan
offsite - will probably just move the whole call tree to UCCX for IVR at > that point. > > > Thanks for your ideas!! > > Ed > > > On Mon, Sep 1, 2014 at 3:04 AM, Sreekanth Narayanan > wrote: > >> Hi Ed, >> >> Could it be possible that the answerin

Re: [cisco-voip] SCCP/SDL trace question re:transfer

2014-09-01 Thread Sreekanth Narayanan
Hi Ed, Could it be possible that the answering service does not answer the call sometimes? This may be causing the timeout. >From the POV of the CUCM, this is just another regular outgoing call over PRI starting from a VM port (which acts like an SCCP phone), which would then do the transfer to th

Re: [cisco-voip] CP 8941 High pitched noise

2014-08-18 Thread Sreekanth Narayanan
Hi Cos, I'm unable to see an attachment in the mail. Not sure if it got filtered at my end. Voice quality on this phone has been seen on the 9.3 firmware by an other customer too. I suggest moving to 9.4(1), where there have been improvements in this component on the phone and checking if you are

Re: [cisco-voip] New Cisco 187 ATA not registering with CUCM v9

2014-07-08 Thread Sreekanth Narayanan
Hi Dave, 1. I'd take packet captures from the switch where the ATA is connected to find out what it's doing. Whether it reaches out to the tftp server for its configuration file. Then check if it downloads its load and contacts the CUCM over SIP. 2. You can also manually set the IP, tftp and defau

Re: [cisco-voip] Cisco SX20 Telepresence echo issue

2014-06-30 Thread Sreekanth Narayanan
Also, what's different about this device? Have you confirmed with the customer that this is the only device that's facing the problem. If the call in made to the device instead of from it, does the other side still see the issue? Sreekanth On 30 June 2014 22:21, Ryan Ratliff (rratliff) wrote:

Re: [cisco-voip] CUCM upgrade 8.5 to 8.6 - locale files

2014-06-27 Thread Sreekanth Narayanan
You'll have to install the new locale for the same country on 8.6. Since there are separate locale files for each version, there could be differences, causing incompatibilities. http://software.cisco.com/download/release.html?mdfid=283782839&flowid=45898&softwareid=282074333&release=8.6(2.3000-1)&r

Re: [cisco-voip] One-way audio after BLIND transfer to SIP Trunk

2014-04-30 Thread Sreekanth Narayanan (sreenara)
M and check the following box, and try the call again. Early Offer support for voice and video calls (insert MTP if needed) Thanks Sreekanth From: Dana Tong [mailto:dana_t...@bridgepoint.com.au] Sent: Wednesday, April 30, 2014 2:01 PM To: Sreekanth Narayanan (sreenara) Subject: RE: One-way audio after

Re: [cisco-voip] One-way audio after BLIND transfer to SIP Trunk

2014-04-30 Thread Sreekanth Narayanan (sreenara)
Hi Dana, Have you tried to take packet captures from the back of the phone and see if the stream is reaching the phone from the remote-end? If there is no MTP/Xcoder invoked, you will see the RTP stream coming directly from the CUBE (assuming that cube is in flow-through mode). If the SIP trace

Re: [cisco-voip] CME 8.6 and 9971 out H323 Trunk to CUCM 9.1 no audio

2014-04-26 Thread Sreekanth Narayanan
What's this dial-peer below? dial-peer voice 3000 voip destination-pattern 3...$ <<< is this r8 or some other flavor?* dtmf-relay h245-alphanumeric no vad I'd try 2 things: 1. create voice class codec 1 codec preference 1 g729r8 codec preference 2 g729br8 codec preference 3 g711ulaw