[cisco-voip] Jabber Team Messaging Mode: contact migration prompt does not appear (CSCvt55321)

2020-04-28 Thread Wakelin, Frank
Thought I'd share this in the event someone else runs into this. After experiencing this issue I looked for a bug that might explain the behavior and found this bug. However because it said it was "fixed" and didn't sight the version I was running I opened a TAC case to verify. After having t

Re: [cisco-voip] CCX phone agent over MRA?

2020-03-23 Thread Wakelin, Frank
rch 23, 2020 6:23 PM To: Wakelin, Frank Cc: voyp list, cisco-voip Subject: Re: [cisco-voip] CCX phone agent over MRA? Um, so, outside of ccx, getting multiline 8800s working over MRA requires extra config? Can you share any tech notes ? Sent from my iPhone On Mar 23, 2020, at 8:53 PM, W

Re: [cisco-voip] CCX phone agent over MRA?

2020-03-23 Thread Wakelin, Frank
talking to a MRA registered jabber. Now that I think of it, they said you can’t use Jabber for mobile because as an agent device, but I would think that is some other limitation. From: cisco-voip mailto:cisco-voip-boun...@puck.nether.net>> On Behalf Of Wakelin, Frank Sent: Monday, Ma

Re: [cisco-voip] CCX phone agent over MRA?

2020-03-23 Thread Wakelin, Frank
fwake...@richmond.ca<mailto:fwake...@richmond.ca> From: Aman Chugh Sent: March 23, 2020 1:43 PM To: Wakelin, Frank Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] CCX phone agent over MRA? Just curious as to what makes it unsupported with 11.5 or what is

Re: [cisco-voip] CCX phone agent over MRA?

2020-03-23 Thread Wakelin, Frank
Richmond Office +16042764190 Mobile +17788394693 fwake...@richmond.ca<mailto:fwake...@richmond.ca> From: Anthony Holloway Sent: March 23, 2020 11:05 AM To: James B Cc: Wakelin, Frank ; voyp list, cisco-voip (cisco-voip@puck.nether.net) Subject: Re: Re: [cisco-voip] CCX phone agent over MRA?

Re: [cisco-voip] CCX phone agent over MRA?

2020-03-18 Thread Wakelin, Frank
via MRA if possible. --- Frank Wakelin – Senior Network Analyst Information Technology | City of Richmond Office +16042764190 Mobile +17788394693 fwake...@richmond.ca<mailto:fwake...@richmond.ca> From: Aman Chugh Sent: March 17, 2020 7:45 PM To: Wakelin, Frank Cc: Erick Bergquist ;

Re: [cisco-voip] CCX phone agent over MRA?

2020-03-17 Thread Wakelin, Frank
Did anyone get this to work? I'm currently testing with a remote 88xx phone registered via MRA. Finesse is logged in on PC connected over VPN. Finesse desktop works fine, but once agent goes ready, the call is never presented to the phone; the agent immediately goes from reserved to not ready

Re: [cisco-voip] Anyone in B. C. using CUCM?

2019-10-31 Thread Wakelin, Frank
Tell me about it… --- Frank Wakelin – Senior Network Analyst Information Technology | City of Richmond Office +16042764190 Mobile +17788394693 fwake...@richmond.ca From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio Fulgenzi Sent: Thursda