Abhiram,
Thanks for soliciting the feedback.
I've found a few items on my list that I'll share. All my experience is
from UCCX by the way.
- UCCX Finesse API doesn't support passing call variables in the
MAKE_CALL request. This has been a huge problem for me, since we are
using this
Hi Erik,
This is actually a follow up of that and also a follow-up of the Ask-the-Expert
session I did on Finesse.
I noticed that there are quite a few partners on this group who might not have
had a chance to provide feedback on those two events and hence the question.
Cheers,
Abhiram Kramadh
Abhiram,
Please have a look at the discussion on the community.
https://communities.cisco.com/thread/51226
this list was set up ate the UCCE Tech Summit in Amsterdam, and
has been discussed with Ted Phipps with the whole group there.
Also please ask your question in that thread or the community,
Hi all,
Have received good amount of feedback about Finesse and some of the features.
We are currently working on this and in that regard, would appreciate some
feedback on this from your experience from the field:
Which are the most common customisations you have been asked from customers
whe
